Lean Improvement Specialist

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.

Know more about us: https://corporate.jd.com/

About the role

We are seeking a Lean Improvement Specialist to drive continuous improvement across our logistics and supply chain network. In this role, you will champion a culture of continuous improvement, leverage data-driven insights to eliminate waste, and implement robust processes that scale.

Job Responsibilities

• Drive Process Excellence : Map current-state operational workflows and leverage data analysis alongside on-site observations to identify cost-saving and efficiency-enhancing initiatives.
• Lead Lean Initiatives : Spearhead continuous improvement projects across logistics, warehousing, sorting, and transportation using standard Lean methodologies.
• Establish Operational KPIs : Develop and monitor key performance indicators to evaluate the direct financial and operational impact of your improvement projects.
• Standardize Best Practices : Architect and maintain comprehensive process documentation, Standard Operating Procedures (SOPs), and operational policies to sustain improvement outcomes.
• Cross-Functional Collaboration : Partner closely with cross-functional teams to ensure the seamless implementation of change management and new process plans.
• Innovate continuously : Stay ahead of industry trends, adopting emerging technologies and innovative operational solutions to elevate our logistics capabilities.

Qualifications & Experience

• Education : Bachelor's degree or above in any discipline.
• Language : Good spoken and written English skills are preferred.
• Experience : Experience in logistics, supply chain, manufacturing, Lean production, or process improvement is a plus.
• Process Improvement : Good understanding of Lean, Six Sigma, or continuous improvement methodologies to resolve operational issues.
• Data Analysis : Strong analytical skills to collect, interpret operational data, and measure project results.
• Project Management : Ability to plan, manage, and execute improvement initiatives from initiation to completion.
• Soft Skills : Strong communication, problem-solving, cross-functional collaboration, and the ability to work under pressure in a fast-paced environment.