Qureos Mentor

JD.COM

<div>
 Key Responsibilities
 
 
 <ul>
 <li>
 Strategy &amp; Execution: Partner closely with business leaders and HR Business Partners to understand business objectives, and develop/implement annual/quarterly workforce plans aligned with business rhythms.
 </li>
 <li>
 End-to-End Recruitment: Manage the full-cycle recruitment process, including requisition analysis, job posting, candidate sourcing, interview coordination, and offer management, ensuring timely fulfillment of critical positions.
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 Employment Model Innovation: Explore and manage diverse employment models (e.g., outsourcing, contracting, part-time, interns) to optimize workforce structure, enhance organizational agility, and control labor costs &amp; risks.
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 Vendor Management: Oversee the selection, partnership, relationship management, and performance evaluation of recruitment and HR service vendors (e.g., headhunters, RPO, outsourcing firms).
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 Data Analysis &amp; Insight: Establish a recruitment data tracking system. Regularly analyze key metrics (channel effectiveness, time-to-fill, productivity, etc.) to drive data-informed decisions and continuously improve recruitment quality and efficiency.
 </li>
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 Employer Branding: Actively participate in employer branding initiatives to enhance JD.com's attractiveness in the target talent market.
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 Compliance &amp; Risk Control: Ensure all employment activities strictly comply with national labor laws, regulations, and internal company policies, effectively managing employment-related risks.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education &amp; Experience: Bachelor's degree or above in Human Resources, Business Administration, or a related field. Minimum of 5 years of relevant HR experience, with at least 3 years specializing in recruitment or workforce management within the internet, e-commerce, or large tech industry.
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 Professional Knowledge: In-depth knowledge of Chinese labor law and relevant employment regulations. Profound understanding and practical experience with various employment models (FTE, dispatch, outsourcing, etc.).
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 Skills &amp; Competencies:
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 Excellent Communication &amp; Influence: Outstanding cross-functional communication and coordination skills, with the ability to effectively influence business stakeholders.
 </li>
 <li>
 Strong Analytical Skills: Proficiency in using HRIS systems (e.g., SAP, PeopleSoft) and MS Office. Ability to identify issues and propose solutions through data analysis.
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 Result-Oriented: Ability to manage multiple priorities in a fast-paced, high-pressure environment while ensuring quality delivery.
 </li>
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 Strategic Mindset &amp; Execution: Ability to translate business strategy into actionable workforce plans and drive implementation.
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 Superior Problem-Solving: Sharp risk awareness and excellent conflict resolution skills.
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 Language: Fluent in Mandarin. Strong written and verbal English skills are a plus.
 
 
 </li>
 </ul>
 We Offer
 
 
 <ul>
 <li>
 The opportunity to work on core business initiatives within a leading e-commerce platform.
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 <li>
 An open, inclusive, and fast-growing work environment and culture.
 </li>
 <li>
 A clear career development path and comprehensive training programs.
 
 
 </li>
 </ul>
 【
 
 About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
</div>

Workforce Management Manager

<div>
 <ul>
 <li>
 Receiving Shipments Receive incoming shipments and ensure accuracy of quantities and product types. Check for visible damages and report any discrepancies or issues to the supervisor. Ensure goods are unloaded safely and moved to the correct storage or staging areas. 2. Shipment Processing &amp; Coordination Prepare and organize outgoing shipments according to schedule. Verify shipment details such as destination, route, and load accuracy. Coordinate with the transport or dispatch team to ensure timely departures. 3. Loading &amp; Unloading Load and unload vehicles efficiently using appropriate equipment (e.g., forklift, pallet jack). Ensure shipments are handled with care to prevent damage. Maintain accurate records of all loaded and unloaded shipments. 4. Inventory Handling Move and organize materials in the warehouse to support shipment flow. Ensure all items are stored in their designated locations for easy retrieval. Assist in stock checks or physical verification related to shipping activities. 5. Documentation &amp; Tracking Record shipment movements in the warehouse system or logs. Support tracking of inbound and outbound shipments to ensure accuracy. Maintain shipment records for reference and audits. 6. Safety &amp; Housekeeping Follow all warehouse safety guidelines and operating procedures. Keep work areas clean, organized, and free from hazards. Report equipment faults or safety concerns promptly. 7. Teamwork &amp; Communication Coordinate with logistics, transport, and warehouse control teams for smooth operations. Communicate effectively regarding delays, damages, or shipment-related issues.
 
 
 </li>
 </ul>
 
 【About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
 
 
 
 【International Logistics】
 
 
 
 JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. &ldquo;JoyLogistics&rdquo; and &ldquo;JoyExpress&rdquo; are JINGDONG Logistics&rsquo; international business brands.
</div>

Warehouse Associate

<div>
 
 Role Overview
 
 
 Responsible for managing a diversified logistics/industrial real estate portfolio, executing business plans for various assets, and driving long-term value creation for JD Property.
 
 
 
 
 
 Location: UAE
 
 
 
 
 
 Job Description
 
 
 1. Asset Management Strategy: Develop and execute asset management strategies for UAE assets, ensuring portfolio alignment. Oversee third-party collaborations and coordinate with the investment team to align operations with investment goals.
 
 
 2. Leasing and Marketing: Analyse market dynamics and develop proactive asset management and leasing strategies. Oversee letting operations, financial analysis, and external consultants. Manage tenant sourcing, lease renewals, negotiations, contract documentation, and occupancy transitions.
 
 
 3. Property Operations: Develop and oversee portfolio and asset budgets, ensuring compliance and optimisation. Dentify and address operational risks, manage property maintenance, valuations, and insurance. Establish best practices, update SOPs, and oversee CapEx contractors and property managers.
 
 
 4. Financial Management and Reporting: Oversee financial data from third-party managers, ensuring accurate reporting. Review financial statements, budgets, and occupancy reports. Prepare portfolio performance reports, update financial models, and track investment targets. Identify risks and propose solutions. Conduct financial analyses and present findings to management.
 
 
 5. Capital Expenditures and Modifications: Support value-add CapEx, refurbishments, and repositioning projects, from planning to completion. Manage budgets, oversee external consultants and contractors, and ensure timely inspections and compliance.
 
 
 6. Disposal and Exit Strategy: Advise on market positioning and oversee asset disposition. Coordinate data room preparation and exit strategies, working with legal and advisory teams for smooth transactions.
 
 
 7. Other Tasks: Monitor market trends and comparable assets, presenting findings in internal workshops. Support the investment team with underwriting based on market data. Represent the company to external stakeholders, including government, community, and business groups.
 
 
 
 
 
 Qualifications
 
 
 1. 5+ years of asset management experience, especially in logistics/industrial assets in UAE (preferred but not required). Proven expertise in real estate operations, portfolio/asset performance, and operational optimisation. Experience in letting strategies, lease negotiations, and managing external brokers, marketers, and legal firms. Specializing in calculations and scheme design.
 
 
 2. Strong financial analysis skills, including Excel modeling, partnership-level returns, and capital markets processes. Accounting qualification (ACA) valued but not required; experience managing asset financial positions and risks.
 
 
 3. Basic knowledge of permitting, building systems, construction, and contractor management. Professional network in real estate brokerage, marketing, advisory, and construction is desirable.
 
 
 4. Proficient in PowerPoint and Word; Yardi and ARGUS knowledge is a plus.
 
 
 5. English and Arbic fluency required;
 
 
 6. Key traits: integrity, entrepreneurial, proactive, strategic, independent, organized, and effective in stakeholder engagement.
 
</div>

UAE Investment Director

<div>
 
 Job Description
 
 
 
 
 About the Role
 
 
 
 We are seeking an Experienced
 
 Talent Acquisition Partner
 
 to join our growing team in Dubai. This role is ideal for a recruitment professional with a strong background in the logistics sector, eager to play a key part in attracting and hiring top talent to support our business expansion.
 
 
 
 Key Responsibilities
 
 
 
 
 End-to-End Recruitment
 
 
 
 <ul>
 <li>
 Manage the full recruitment cycle for critical and volume logistics roles, including operations, warehousing, transportation, and supply chain functions.
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 Develop and execute sourcing strategies to attract qualified candidates through job boards, social media, referrals, and networking.
 </li>
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 Conduct screening, interviews, and assessments to ensure the best talent fit.
 
 
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 </ul>
 
 Stakeholder &amp; Hiring Manager Support
 
 
 
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 Partner closely with hiring managers to understand role requirements and workforce plans.
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 Provide expert guidance on market conditions, salary benchmarks, and talent availability.
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 Coordinate interview processes and provide regular updates on hiring progress.
 
 
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 </ul>
 
 Candidate Experience
 
 
 
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 Ensure a smooth and professional experience for all candidates throughout the hiring journey.
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 Communicate effectively and maintain timely follow-ups with candidates.
 
 
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 </ul>
 
 Process Improvement &amp; Reporting
 
 
 
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 Maintain accurate recruitment data and metrics using the ATS.
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 Identify opportunities to improve recruitment processes and enhance hiring efficiency.
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 Prepare regular reports on hiring progress, pipeline status, and market trends.
 
 
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 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 10 years of talent acquisition experience within the region, with at least 2 years focused on logistics or supply chain roles.
 </li>
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 Strong knowledge of the logistics labor market and familiarity with operational and technical job profiles.
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 Proven success in using various sourcing techniques and recruitment tools.
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 Excellent communication, negotiation, and stakeholder management skills.
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 Fluent in English and Mandarin
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 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 
 
 </li>
 </ul>
 【
 
 About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
</div>

Talent Acquisition Manager

<div>
 
 
 About JD.com
 
 
 
 JD.com is a leading global technology-driven e-commerce and supply chain enterprise. With an extensive logistics network and a strong commitment to efficiency, innovation, and sustainability, JD.com continues to redefine the retail experience worldwide. We are expanding our European operations and seeking a strategic and driven Indirect Procurement Manager to strengthen our regional procurement capabilities.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Indirect Procurement Manager will be responsible for managing and optimizing indirect procurement activities across JD&rsquo;s operations in Europe, with a focus on logistics, warehousing, transportation, facilities, and professional services. This role will partner closely with business and regional stakeholders to drive cost efficiency, supplier performance, and strategic sourcing initiatives supporting JD&rsquo;s growth in Europe.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Lead sourcing and procurement activities for indirect categories, including logistics services, facility management, IT &amp; professional services, marketing, and office operations.
 
 
 &bull; Develop and execute procurement strategies aligned with JD&rsquo;s global standards while addressing regional business needs.
 
 
 &bull; Manage supplier selection, negotiation, contracting, and ongoing relationship management.
 
 
 &bull; Collaborate cross-functionally with logistics, finance, operations, and legal teams to ensure smooth execution of sourcing projects.
 
 
 &bull; Conduct spend analysis, identify cost-saving opportunities, and implement procurement best practices.
 
 
 &bull; Ensure supplier compliance with JD&rsquo;s ethical, sustainability, and operational standards.
 
 
 &bull; Support contract management and monitor supplier KPIs, performance, and continuous improvement initiatives.
 
 
 &bull; Partner with the global procurement team in China to align strategies, share market insights, and leverage global frameworks.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field (Master&rsquo;s degree preferred).
 
 
 &bull; Minimum 6&ndash;8 years of experience in indirect procurement, preferably within e-commerce, logistics, or retail industries.
 
 
 &bull; Proven track record in sourcing logistics and facility-related categories.
 
 
 &bull; Strong negotiation, stakeholder management, and supplier relationship skills.
 
 
 &bull; Excellent analytical and problem-solving capabilities.
 
 
 &bull; Familiarity with European procurement regulations and supplier markets.
 
 
 &bull; Proficiency in English (additional European languages are a plus).
 
 
 &bull; Experience working in a multicultural, fast-paced, and matrix organization.
 
 
 
 
 
 
 Why JD.com
 
 
 
 &bull; Opportunity to play a key role in shaping JD&rsquo;s European growth strategy.
 
 
 &bull; Exposure to a global procurement network with advanced digital supply chain capabilities.
 
 
 &bull; Dynamic, collaborative, and innovative work environment.
 
 
 &bull; Competitive compensation and development opportunities within a global technology leader.
 
 
 
</div>

Indirect Procurement Manager

<div>
 
 About JD.com:
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China&rsquo;s largest retailer by revenue.
 
 
 
 
 
 Learn more about us: https://corporate.jd.com/
 
 
 
 
 
 
 About the Role:
 
 
 
 We are seeking Saudi nationals with strong communication skills and a proven background in online customer service to join our Operations team in Riyadh. The ideal candidate will handle customer inquiries and complaints, coordinate with logistics partners, and ensure customer satisfaction in line with company standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle customer complaints related to abnormal or delayed package deliveries.
 </li>
 <li>
 Investigate the root causes of delivery issues and coordinate with relevant teams to resolve or process claims.
 </li>
 <li>
 Assist the Project Manager in promoting solutions and ensuring timely problem resolution.
 </li>
 <li>
 Manage daily customer inquiries and abnormal cases, maintaining professional and empathetic communication.
 </li>
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 Coordinate with overseas service providers and internal departments to ensure smooth operations.
 </li>
 <li>
 Support the team in managing urgent or unexpected incidents during shifts and perform other tasks assigned by management.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
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 Location:
 
 Riyadh
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 Experience:
 
 Minimum 2 years of online customer service experience.
 </li>
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 Languages:
 
 Fluent in
 
 Arabic &amp; English
 
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 Skills:
 
 Strong problem-solving, communication, and multitasking skills. Reliable, responsive, and able to work under pressure with professionalism.
 </li>
 </ul>
 
 
</div>

Customer Service Specialist

<div>
 
 About The Role
 
 
 
 We are seeking Saudi nationals with strong communication skills and a proven background in online customer service to join our operations team in Riyadh. The ideal candidate will handle customer inquiries and complaints, coordinate with logistics partners, and ensure customer satisfaction in line with company standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle customer complaints related to abnormal or delayed package deliveries.
 </li>
 <li>
 Investigate the root causes of delivery issues and coordinate with relevant teams to resolve or process claims.
 </li>
 <li>
 Assist the Project Manager in promoting solutions and ensuring timely problem resolution.
 </li>
 <li>
 Manage daily customer inquiries and abnormal cases, maintaining professional and empathetic communication.
 </li>
 <li>
 Coordinate with overseas service providers and internal departments to ensure smooth operations.
 </li>
 <li>
 Support the team in managing urgent or unexpected incidents during shifts and perform other tasks assigned by management.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Location: Riyadh
 </li>
 <li>
 Experience: Minimum 2 years of online customer service experience.
 </li>
 <li>
 Languages: Arabic &amp; English
 </li>
 <li>
 Skills: Strong problem-solving, communication, and multitasking skills. Reliable, responsive, and able to work under pressure with professionalism.
 
 
 </li>
 </ul>
 
 【About JD.com】
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company&rsquo;s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com&rsquo;s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China&rsquo;s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
 
 
 
 【Our Global Business】
 
 
 
 We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
 
 
 Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
 
 
 
 【International Logistics】
 
 
 
 JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. &ldquo;JoyLogistics&rdquo; and &ldquo;JoyExpress&rdquo; are JINGDONG Logistics&rsquo; international business brands.
</div>

Customer Service - Saudi National

Join JD.COM and explore 16   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.