Learners Relationship Management Manager/Senior Manager

Professional Experience

5 years professional experience in a similar or related field/position.

Education and Academic Qualifications

Bachelor’s degree in Management, BA or any related field from an accredited university.

Knowledge, Skills & Abilities

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather data, compile information, and prepare reports.
• Skill in organizing resources and establishing priorities.
• Ability to analyze and solve problems.
• Ability to make competent, informed determinations and judgments on a range of confidential and/or sensitive issues related to learners.
• Ability to assess and interpret individual learner needs and to make appropriate referrals.
• Ability to plan, organize, and facilitate a range of special events.
• Ability to create, compose, and edit written materials.
• Ability to foster a cooperative work environment.
• Ability to interpret and communicate policy and procedural issues to learners and parents.
• Knowledge of university-level student affairs and student services principles and practices.
• Ability to develop and implement reporting instruments, systems and standards.
• Strong leadership, organizational and project management skills.
• Excellent communication skills in both Arabic and English languages.
• Proficiency in PC skills.