Learning and Development Coordinator

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Opportunity Overview:

The Learning & Development team is responsible for empowering our team members to grow meaningful careers and deliver exceptional experiences at POP MART. We do this through impactful training programs, leader-led coaching, job aids, our Learning Management System (LMS), and dynamic learning experiences across departments.

As the Learning & Development Coordinator, you will support the development, coordination, and delivery of learning initiatives across the organization. This role bridges strategy and execution—ensuring that training programs, communications, and learning operations are delivered smoothly and effectively. You'll collaborate with multiple teams, maintain learning tools and platforms, and help ensure learning initiatives are inclusive, relevant, and aligned with business goals.

What You Will Achieve

• Coordinate the rollout and logistics of training programs, workshops, and onboarding sessions across departments.
• Serve as the primary point of contact for learning-related inquiries, offering timely and practical support to team members and leaders.
• Maintain course assignments, records, and completions within the Learning Management System (LMS).
• Track learner engagement, feedback, and completion data to assess training impact and identify opportunities for improvement.
• Assist in creating, editing, and proofreading training communications, job aids, and learning materials to ensure accuracy and clarity.
• Collaborate with cross-functional teams—such as Retail, Operations, HR, and Marketing—to align learning initiatives with organizational needs.
• Support the planning and logistics of internal events, such as leadership training, and company-wide learning initiatives.
• Manage vendor communications and coordinate training resources to ensure smooth execution of learning projects.

What You Will Need

• Bachelor's degree in any field (required).
• 2+ years of professional experience in Learning & Development, HR, Training Coordination, or similar corporate function.
• Experience working within a corporate or multi-department environment, supporting teams across varying levels and functions.
• Strong organizational skills and attention to detail; able to manage multiple projects and deadlines simultaneously.
• Excellent communication and writing skills—able to translate technical or operational content into accessible learning materials.
• Proficient in Microsoft Office Suite and Adobe Suite, experience with learning platforms or LMS administration a plus.
• Passionate about helping others grow, thrive, and connect through learning.
• Creativity and curiosity—comfortable working in a fast-paced, evolving environment.

Physical Requirements

• Must be able to remain in a stationary position (e.g., at a desk) for extended periods while operating office equipment.
• Must be willing to travel occasionally to support training sessions or team events.
• Must be able to occasionally lift or move items weighing up to 25 pounds.

What We Offer

• Market-competitive benefits package: 401k, health insurance, vision and dental insurance, paid time off, and sick leave.
• Professional growth opportunities through exposure to corporate learning strategy, instructional design, and LMS management.
• Supportive team culture that values innovation, creativity, and inclusivity in learning.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.

• POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.

***As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.