Learning and Development Officer

About Samsotech

Samsotech (www.samsotech-id.com) is a global IT solutions company primarily addressing the hospitality & security sectors. We have 9,630+ installations in 152+ countries globally and are increasing rapidly.

At Samsotech, you can expect:

• An environment where ideas are heard and innovation is encouraged
• Personal/professional growth and development opportunities
• Extensive benefits package
• Executive level commitment to education, growth, and development

Job Summary:

The Learning & Development Officer is responsible for planning, implementing, and evaluating training and development programs that enhance employee skills, performance, and career growth. The role supports organizational goals by building a strong learning culture and ensuring continuous professional development across all levels.

Duties and Responsibilities:

• Identify training / learning needs through performance reviews, skills gap analysis, and stakeholder consultations
• Design, coordinate, and deliver training programs (in-house, external, classroom, virtual, and e-learning)
• Develop training materials, manuals, presentations, and learning resources
• Coordinate with department heads to align training initiatives with business objectives
• Monitor training effectiveness using feedback, assessments, and performance metrics
• Maintain accurate training records, attendance, and reports
• Manage relationships with external training providers and facilitators
• Support leadership development, succession planning, and employee engagement initiatives
• Ensure compliance with company policies and relevant labor or regulatory requirements

Requirements and Qualifications

• Bachelor’s degree in Human Resources, Education, Business Administration, or related field
• Proven 2 or more years of experience in Learning & Development, Training, or HR roles
• Strong facilitation, presentation, and communication skills
• Knowledge of training methodologies, adult learning principles, and LMS platforms
• Ability to assess training needs and evaluate program effectiveness
• Strong organizational and coordination skills
• Proficient in MS Office and learning tools
• Ability to work independently and collaborate with cross-functional teams

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month