Learning & Development Manager

Learning & Development Manager - Saudi Arabia

The L&D Manager will be responsible for designing, implementing, and overseeing training programs that improve employee performance and guest satisfaction. The L&D Manager will also play a key role in supporting employee growth, promoting a positive work environment, and ensuring compliance with hotel standards and regulations.

Responsibilities

• Support and advise Managers on proper policies and procedures
• Support the hotel with departmental training requirements
• Organise, deliver, and evaluate training programmes as required
• Manage succession planning with senior managers during the bi-annual appraisal process
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist and resolve team member and management queries

Qualifications

• Must be working in a luxury hotel or resort environment
• Good knowledge of employment law and employee relations
• Gulf experience is preferable, as well as some form of degree or similar in a related field

Salary package

Salary package: Market related