Learning & Development Manager

CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Minimum Qualifications

• Bachelor's degree with 2 years of increasingly responsible HR management experience preferred or high school diploma or GED with 5 years of experience as strong HR generalist background

• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

• Demonstrated ability in negotiation and conflict resolution

• Proficient use of applicable technology

• Strong organizational skills, ability to multi -tasking and prioritize

• Must have attention to detail and ability to meet strict deadlines

• Must be able to travel based on client and business needs

Essential Functions and Primary Duties

• Manage the design, development, delivery, measurement and reinforcement of learning and development actions focused on building tax technical knowledge and skills in client-facing professionals
• Evaluate the impact and effectiveness of existing tax technical learning and development programs and methods and make enhancements to content and delivery methods as needed
• Partner with tax service line stakeholders to develop and deploy a comprehensive tax technical learning and development curriculum across all levels
• Engage tax service line stakeholders in development tactics and actions, including needs assessment and measurements of impact and effectiveness
• Evaluate third-party content for application to tax technical learning and development programs
• Ensure that all national and local tax technical learning and development programs qualify for Continuing Professional Education (CPE) credit where appropriate
• Provide ongoing support to tax learning and development program facilitators

• Perform the above duties for additional service lines and industry concentrations as defined

  Preferred Qualifications

• Minimum of 5 - 7 years of experience, either in learning and development within the professional services industry, or in tax compliance and consulting with training experience
• Demonstrated success in needs assessment, instructional design, curriculum development, group facilitation, program evaluation and presentation skills
• Demonstrated success in developing learning content for various delivery methods, including classroom, virtual live and self-study
• Demonstrated ability to manage simultaneously multiple projects of varying size and complexity to completion
• Demonstrated ability to manage multiple stakeholders and points of input
• Demonstrated ability to work in a demanding, deadline-driven environment, multi-task and work independently
• Demonstrated ability to adapt quickly to different needs, priorities and environments

• Demonstrated ability to successfully interact with professionals and stakeholders at all levels