Learning Experience Designer & Trainer

We’ve been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last — with our members, our community, and our team.

Here, you’ll find more than a job. You’ll find a place where:

• Relationships matter. We get to know our members and walk with them through life’s milestones.
• Community comes first. Giving back and making a difference is part of our DNA.
• Every role has purpose. Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, you’ll feel right at home with us.

What We’re Looking For:

We’re searching for an enthusiastic Learning Experience Designer & Trainer who thrives on teaching, coaching, and supporting others. The ideal candidate is a strong communicator, relationship-builder, and facilitator who can deliver impactful training both in-person and virtually. You should be comfortable traveling across Texas to support training initiatives and enjoy designing learning that directly supports organizational goals.

What’s In It for You:

• A meaningful role where you’ll shape learning experiences across the entire credit union

• Opportunities to create training content and facilitate programs from frontline to executive level

• Hit the road across Texas! Traveling from HQ to branches statewide—spreading skills, building confidence, and fueling success

• A supportive team environment that values growth, innovation, and collaboration

• Competitive benefits, professional development resources, and opportunities for career advancement

Basics:

• Status: Full-Time Exempt.
• Schedule: Monday–Friday, 8:00 AM–5:00 PM.
• Flexibility required - Extended hours, based on company needs.
• Travel: 80–90% throughout the state to branches, training sites, and events.
• Position is primarily based at HQ in Austin, TX.

Key Responsibilities:

• Deliver engaging in-person and virtual training sessions, workshops, and presentations
• Facilitate learning for team members at all levels using strong verbal, visual, and instructional communication
• Build partnerships across the organization to promote collaboration and ensure successful L&D initiatives
• Encourage active learner participation and support the transfer of knowledge and skills
• Provide backup support for the Learning Management System (LMS)
• Design low- to medium-complexity training solutions
• Support project management activities and coordinate training schedules, registration, and logistics
• Handle moderately complex issues under general supervision
• Partner with leaders to reinforce training and sustain behavior change
• Coach teams on service excellence and operational execution
• Support compliance requirements including BSA, AML, and annual training assignments
• Perform additional L&D duties as assigned
• Travel approximately 80–90% to branch and headquarters locations

Other Duties

• Assist with documentation, reporting, and learner data tracking

• Provide administrative support during major training initiatives and events

• Maintain professional knowledge through assigned career development training

• Uphold credit union policies, procedures, and member-centric standards

Required:

• Experience: 3–5 years in training, facilitation, learning & development, and instructional design
• Skills:

  • • Strong facilitation and training delivery skills

    • Proven ability to design practical, behavior-focused learning

    • Ability to translate policies and operational expectations into actionable content

    • Excellent communication, organization, and relationship-building skills

    • Ability to work independently and adapt in a fast-paced environment

• Education: High School diploma or equivalent

• Licensure: Valid Texas Driver’s License and insurable driving record (required for regular statewide travel)

• Preferred:

• Education: Bachelor’s degree in Education & Training, Human Resources, or related field

• Experience: Credit union or banking experience

Please note - The level and pay will be determined through the interview process.

Due to the high volume of applications, we are unable to accept calls or status inquiries. All candidates will be notified of their status as applications are reviewed for further consideration. We truly appreciate the time you took to apply and are excited that you are considering a career with us.

All your information will be kept confidential according to EEO guidelines.