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Leasing Agent
The Leasing Agent is directly responsible for leasing apartments to qualified applicants in accordance with company procedures and Equal Housing Opportunity requirements. Assist prospective resident and encourage the sale through closing the prospect, and then helping them complete the resident application and verifications forms. Obtain credit and other information as needed and forward to the Community Manager for approval and to the Compliance Manager for compliance approval. Verify information as needed. Notify prospective residents of approvals and schedule move-in conference. Keep in contact with the prospect throughout the process.
Key responsibilities:
- Answer incoming phone calls professionally and route inquires appropriately.
- Assist residents and prospective tenants with general questions and requests
- Create , track , and follow-up on maintenance work order
- Maintain accurate records and files related to residents ,work orders, and office operation,
- Prepare documents , correspondence, and reports using Microsoft Word
- Enter , update, and manage data and spreadsheets using Microsoft Excel
- Support leasing and property management staff with administrative tasks as needed
Work Environment & Expectations :
- Office - based position with regular interactions with residents and vendor (contractors)
- Professional demeanor and dependable attendance required
- Business casual attire
Candidates must have valid driver's license, dependable vehicle, and pass criminal background check. EEO.
- Pervious experience in an office , leasing, or property management environment preferred.
- Proficiency in Microsoft Excel and Microsoft Word
- Strong phone etiquette and customer service skills
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize in a fast paced office environment
- Strong written and verbal communication skills
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