Leasing and After Hours Support Specialist

Known for their intelligence, loyalty to their family pod, and great ability to work together with ingenuity for the greater benefit of the group, the Orca, or Blackfish, is of great inspiration to our Company. We strive to emulate their strength, intelligence, innovation, and loyalty.

Combined, the Blackfish Companies’ partners have over 40 years of development and multifamily housing experience. We have acquired over $1 Billion in multifamily assets nationwide and underwritten over $2.5 Billion of real estate acquisitions. Blackfish has also been involved in the development of hundreds of millions of dollars of real estate projects.

Purpose

The purpose of a Leasing and After-Hours Specialist is to provide exceptional remote support to residents and prospective residents across multiple properties, ensuring a seamless leasing experience and prompt resolution of emergency maintenance requests. This role enhances property value by driving lead conversion, maintaining resident satisfaction, and monitoring property safety via remote tools.

We are looking for 2 part-time employees to cover evening shifts Monday through Sunday from 5 pm- 12 am MST.

Responsibilities

• Phone support and work order management. Answer incoming calls and dispatch emergencies. Log all calls.
• Online leasing support. Call, text, follow-up with leads.
• Remote property monitoring. Watch and use live camera feeds at all properties to monitor unusual activities or concerns. Report any issues.
• Administrative support. Complete data entry or other tasks assigned by Headquarters.
• Social media and lead generation. Assist and collaborate with the marketing team in creating content, posting on social media to promote properties and attract new leads.
• AND more...

Qualifications

• Integrity
• Strong communication skills
• Detail-oriented
• Proactive problem-solver
• Reliable and Accountable
• Customer-service mindset
• Calm under pressure
• Tech-savvy
• Positive attitude
• Problem-solver
• Organized

Some benefits include PTO and paid Holidays. Pay range is from $18-$22 hourly depending on experience.

If this sounds like a great fit for you, please apply here!