LEASING MANAGER
Our team is growing! If you are looking for a career in property management, Allegiant-Carter Management is looking for qualified candidates that are focused, dedicated and passionate about their careers. Come join our team at Parks at Kingsview Village, one of our beautiful multi-family residential apartment communities in the Germantown, MD!
ELIGIBLE FOR MONTHLY LEASING AND RENEWAL BONUSES - ASK ABOUT OUR BONUS STRUCTURE!
About us
Allegiant-Carter Management (a Carter Funds Company), is a Tampa, FL based professional property management company, servicing multifamily communities in the Southeast U.S. Backed by over 200 years of real estate experience, Allegiant-Carter Management expertly manages high-quality multifamily properties providing concierge-like services in beautifully maintained communities our residents are happy to call HOME.
Job Description
- The Leasing Manager plays a key role in the on-site office. This person leads and manages daily tasks and supervision of Leasing and Marketing Professionals. The Leasing Managers will coordinate with the Leasing and Marketing Professionals to assist in reports, paperwork, and moving in new residents. In the absence of the Community Manager, he/she may assist in management responsibilities. The Leasing and Marketing Manager will track the progress of all leasing team members through an on-going follow through system.
RESPONSIBILITES
Leadership
- Communicates to team through daily and regularly scheduled in-person meetings with respect to rent changes, apartment availability, unit turnover, move-ins, etc.
- Mentors and coaches leasing team members and oversees on-going on-site training
- Gives direction with clear and necessary instruction
- Delegates leasing responsibilities to leasing team
- Provides the necessary resources and support, including immediate feedback
- Creates a motivating environment for leasing team
- Provides support when encountered with challenges
- Shows initiative on a day-to-day basis
Leasing
- Greet clients and residents in a friendly and professional manner
- Assigns and proofs all leasing paperwork
- Audits and adheres to lease file policy with consistency
- Prepares and submits daily, weekly, and monthly reports by deadline
- Understands and implements LPC/Owner specific policies and procedures
- Receives perfect or excellent shopping reports
- Implements and oversees lease renewal and resident retention programs
- Coordinates office team schedule
- Prepares and submits leasing bonuses
- Develops leasing bonus incentive programs
- Understands and enforces community policies
- Makes recommendations on rents and/or engages with pricing manager (if applicable) on revenue management system.
- Assists with management of current resident renewal process
Marketing
- Reviews aged vacancies, yellow brick road, market-ready apartments, and models
- Analyzes weekly leasing reports and foresees occupancy trends
- Completes and updates market survey
- Tracks advertising, promotions, and publications
- Develops and maintains rapport with locators, area businesses and participating companies in the current community Corporate Advantage Program (CAP)
- Shops competition on a consistent basis and directs the team to do the same
- Responsible for developing and implementing resident activities and programs
- Identifies problem vacancies and generates strategy with team
- Communicates with supervisor on changing market conditions
- Responsible for reviewing community web presence (ILS, Craigslist, social media, online reputation, etc.) for accuracy and community branding consistency
- Responsible for tracking and monitoring internet traffic results via Google Analytics, lead management reporting and operational program reporting (i.e., Yardi)
- Coordinate and ensure success of resident survey programs (i.e., Ellis Resident Surveys, Kingsley CORE Survey Program)
- Ensure all online reviews are responded to in a positive and professional manner
- Coordinate ongoing social media posts to community Facebook and Google Plus pages as well as any other additional social media pages designated by Business Manager or Regional Leadership.
- Coordinates and tracks monthly ongoing Community Outreach B2B Relationship Marketing program
- Coordinates the stock and positive appearance of community collateral and consistency with community branding through Web2Print Social, with approval from Business Manager
EXPERIENCE/QUALIFICATIONS
- High school diploma or GED required
- Minimum of one year experience in the on-site leasing field
- Must be able to communicate with the staff and clients/residents
- Must understand the current market and submarket conditions
- Must be able to complete the market survey on a monthly basis
- Must be able to run weekly, monthly, and quarterly leasing reports
- Minimum of one year experience in the on-site leasing field
- Must have adequate understanding of current computer software, Yardi experience preferred
- Must be flexible with hours/days
- Must be able to tour the community, including climbing stairs on a regular basis
- Must be available to assist with after-hours emergency situations
- Ability to maintain a professional appearance and resolve conflicts in a professional manner
- Must have a current, valid driver’s license
Physical Requirements
- This position is primarily in an office environment, but applicant must be able to walk the property, including climbing stairs
- May work around cleaning solvents, paint fumes and landscaping chemicals
Apply at www.allegiant-carter.com/careers/
Allegiant-Carter Management is an Equal Opportunity Employer
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you currently employed? If so, what is the name of your current employer?
Experience:
- Property leasing: 2 years (Preferred)
- Yardi: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person