Leasing Specialist

Description:

SUMMARY:

The Leasing Specialist is responsible for supporting occupancy and delivering a positive experience for both prospective and current residents. This role manages the full leasing process, from initial inquiry through move-in, while maintaining strong knowledge of the property and market.

KEY RESPONSIBILITIES:

• Greet and assist prospective residents, including conducting tours and responding to phone and internet inquiries
• Manage leads and follow up with prospects to convert traffic into leases
• Maintain strong knowledge of the property, pricing, and local competition
• Prepare lease paperwork and ensure all documentation is accurate and complete
• Track and manage prospect traffic and leasing activity in the system
• Support move-in readiness, including unit inspections and coordination
• Assist with resident communication and overall resident experience
• Participate in resident events and community engagement efforts
• Maintain a professional, customer-focused presence at all times
• Follow company policies and procedures

BENEFITS

• Health, Dental & Vision insurance offered after 30 days of employment
• Company paid Group Life Insurance and Short Term Disability
• Voluntary AD&D Insurance and Long-Term Disability
• 401(k) with Company match after 6 months of employment
• 15 days of PTO/2 Personal Days
• 7* Observed/Paid Holidays (*Veterans are also eligible for Veterans Day)
• Company provided apparel/uniforms

Requirements:

QUALIFICATIONS:

Education & Experience
High school diploma or GED required. Prior customer service or leasing experience preferred.

Skills & Abilities

• Strong customer service and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Basic computer proficiency (Microsoft Office; ability to learn property management software)

Language

• Fluency in English required
• Spanish language proficiency required to effectively communicate with residents and prospects

Other Requirements

• Valid driver’s license and reliable transportation
• Ability to work a flexible schedule, including weekends and on-call as needed