Leave and Accommodations Specialist

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Variable

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Focuses on complex Leave and Accommodations cases, with an emphasis on compliance and process improvement.

Experience

• 5-8 years of leave management, accommodations, and/or disability experience

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field

Preferred Qualifications

• Experience with Workday
• Knowledge of benefits administration

Certification Summary

• No professional certifications required

Knowledge, Skills and Abilities

• Advanced knowledge of FMLA, ADA/ADAAA, and other federal and state regulations governing leave and accommodations
• Strong proficiency in Microsoft Excel, Word, and Power Point
• Ability to produce and interpret reports/metrics, as well as identify trends, root causes, and improvement opportunities
• Strong customer service, organization, and data accuracy focus
• Proven experience in vendor relationship management
• Ability to troubleshoot, recommend, and implement solutions from end to end
• Must possess strong interpersonal skills and the ability to effectively communicate with others
• Ability to collaborate and work effectively across various levels and departments within the organization

Job Responsibilities

• Oversees day-to-day execution of Leave and Accommodations programs with strong compliance focus
• Manages escalated and complex cases referred by the Coordinator, HR, or leadership
• Collaborates with HR Consultants, Legal, Payroll, Benefits, and other stakeholders to address systemic issues and implement improvements
• Provides guidance, coaching, and decision support to the Coordinator, managers, HR Business Partners, and Legal when reviewing complex scenarios.
• Educates and coaches the HR Service Center to transition and handle inquiries and cases independently and consistently.
• Identifies trends in escalations and recommends process, policy, or training changes.
• Exercises judgement on complex, ambiguous, or high-risk cases.
• Determines reasonable accommodations with input from Legal/HR and other stakeholders as needed.
• Identifies and escalates risk and compliance issues; recommends and helps implement solutions across departments.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

1575 Northeast Expy NE

Human Resources