Leave of Absence Program Specialist

Job Summary

The Leave of Absence Program Specialist is directly responsible for the day to day administration of the organization-wide Leave of Absence and ADA programs in adherence to local, state and federal mandates. They effectively coordinate all cases/claims to include general administration, comprehensive case management and program compliance in a multi-state environment.
Essential Job Functions *

1. Act as the main point of contact and provide extensive case management for all leave of absence requests/claims; coordinates administrative aspects of the cases and claims, communicating directly with employees, supervisors, and other internal teams.
2. Partner with external vendors or third-party administrators (TPAs) to ensure timely and accurate processing of claims and paperwork.
3. Coordinate and administer work procedures and policies for leaves of absence claims, and sends applicable case updates to employees, managers and HRBP’s.
4. Ensure compliance with all leave of absence regulations, updating processes as needed to comply with federal and state legislation (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
5. Responsible for all regulatory reporting required for programs.
6. Facilitate employee return to work with HRBP’s and leaders.

Other Duties

• Produces and manages reporting metrics and analytics for all leave cases. Presents reports as requested
• Assists in the creation and facilitation of leave administration training programs
• Perform other duties as assigned
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Competencies – Knowledge, Skills and Abilities

1. High school diploma or GED required.
2. Bachelor's degree in a related field is preferred.
3. Minimum of (3) years of experience with leaves of absence, preferably in a multi-state environment.
4. Strong knowledge of relevant laws and regulations (FMLA, ADA, state-specific leave laws).
5. Proficient with Microsoft Word, Excel, and PowerPoint
6. Ability to maintain high levels of confidentiality.
7. Excellent written and verbal communication skills with ability to work collaboratively with others.
8. Problem solving, time management and priority setting skills.
9. Ability to communicate effectively and make recommendations as needed.
10. High level of attention to detail and organizational skills.