Legal Administrative and Operations Assistant

Legal Administration & Operations Assistant (Part-Time, Remote)

Company: Pugsley Court Agents
Job Type: Part-time
Location: Fully Remote
Hours: Flexible, approximately 20-30 hours per week
Compensation: $25 per confirmed case OR $50 per day (whichever is greater)
Start: Immediate (probationary period applies)

About Us

Pugsley Court Agents is one of the fastest-growing legal support companies, providing end-to-end process serving and litigation support services. We work with law firms, government clients, and self-represented litigants, and we are actively expanding operations into multiple countries.

We are building systems, not just filling roles — and we are looking for someone who wants to grow with the company.

The Role

We are hiring a Legal Administration & Operations Assistant to support the day-to-day coordination of files, clients, and process servers across multiple jurisdictions.

This is a remote, operations-heavy role suited for someone who is organized, proactive, and comfortable working independently in a fast-moving legal environment.

Key Responsibilities

Client & File Management

• Managing intake of new files from law firms and individual clients
• Communicating professionally with lawyers, legal staff, and self-represented litigants
• Tracking deadlines, service timelines, and follow-ups
• Providing clear updates on service progress (without providing legal advice)

Process Server Coordination

• Assigning files to process servers
• Coordinating service activity across multiple jurisdictions
• Tracking service attempts and outcomes
• Reviewing affidavits of service for completeness and accuracy
• Following up on missing, delayed, or corrected affidavits

Document & Case Handling

• Reviewing court documents for service readiness
• Organizing and uploading documents into internal systems
• Ensuring jurisdiction-specific service requirements are met
• Delivering completed affidavits and results to clients

Billing & Administrative Support

• Preparing and issuing invoices
• Tracking confirmed cases and payments
• Communicating with clients regarding billing questions
• Supporting internal reporting and file organization

Authority & Growth

• This role will grow into independent decision-making, including:
• Quoting and confirming pricing
• Approving additional service attempts or fees
• Handling client issues directly
• Strong performance may lead to expanded responsibilities and leadership opportunities as the company scales

Ideal Candidate

Preferred background (not mandatory):

• Legal administration or law firm environment
• Process serving or litigation support
• Legal studies, paralegal, or similar education

Key skills we value:

• Strong problem-solving ability
• Clear, professional client communication
• Excellent file management and organization
• Ability to work independently and manage competing priorities
• Comfort operating in a remote environment

This Role Is a Good Fit If You:

• Work well without constant oversight
• Take ownership of files and outcomes
• Are interested in helping grow a legal services company
• Are comfortable making decisions and improving processes over time

This role is not ideal if you require constant supervision or prefer highly structured, repetitive work.

Compensation & Structure

• $50 per day OR $25 per confirmed case (whichever is greater)
• Part-time, flexible hours
• Fully remote
• Probationary period applies (details discussed during onboarding)

How to Apply

Apply through Indeed with:

• Your resume
• A short note explaining your interest in legal operations and working in a growing company

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Flexible schedule

Work Location: Remote