Legal Assistant 2

THE POSITION

As a Legal Assistant 2 in the Department of Labor & Industry, you will take part in meaningful work that supports fair outcomes for claimants and employers. This role lets you develop important legal support skills while assisting with the appeal process. You will be part of a dependable team that values accuracy, teamwork, and service to the public. Your dedication will help improve the experience of Pennsylvanians navigating the unemployment system.

DESCRIPTION OF WORK

This position plays a key role in supporting the appeal process for unemployment compensation cases by assisting Referees with legal and administrative tasks. You will help maintain accurate records, prepare documents, and ensure timely communication with all involved parties. As a Legal Assistant 2, you will perform the following duties:

• Hearing Preparation: Review case files, organize exhibits, and schedule hearings based on legal requirements and procedural rules
• Document Handling: Process legal requests, manage incoming and outgoing records, and distribute materials to appropriate parties
• Decision Support: Transcribe recorded decisions, review drafts for accuracy, and ensure final decisions address all issues of law
• Public Interaction: Respond to calls, emails, and in person inquiries while providing clear and respectful information
• Office Coordination: Maintain electronic and paper files, upload recorded hearings, and support daily office operations
• Timekeeping Tasks: Review attendance records, enter time data, and verify payroll accuracy for staff

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Work hours are negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time up to three days a week, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Reading. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• One year as a Legal Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of responsible clerical, investigative or enforcement work including one year of legal clerical support experience; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.