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Legal Assistant (Hybrid - Springfield, MA)
Description
Our Story
Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
What's in Store
We are on the lookout for an experienced Legal Assistant to join our team. As the Legal Assistant, you will provide administrative assistance and support to in-house counsel and the Compliance Director in the Legal Department's daily functions.
Key Responsibilities
- Acts as liaison between in-house counsel, claims personnel and outside counsel
- Reviews, verifies, logs and set legal bills in line for payment
- Entry of and monitoring of compliance invoices through point of approval in Coupa
- Maintains cumulative legal invoice tracking system
- Produces quarterly legal activity reports
- Coordinates and monitors timely response to insured Executive and Insurance Department complaints
- Acts as liaison between claims personnel, claims counsel, state insurance departments and client companies regarding responses to insured complaints
- Maintains complaint, subpoena and 1099 logs
- Maintains files regarding complaint and subpoena responses
- Produces under order of subpoena or valid authorization documents from various venues and tracks on the subpoena log
- Maintains and updates legal research files
- Maintains open and closed litigation files
- Tracks pending litigation
- Coordinates annual renewals of Law Department registrations
- Assists with data entry for regulatory data calls for clients (including MCAS)
- Assists with data entry for child support data match
- Assists with gathering documentation/data entry/officer signatures for TPA license renewals
- Maintains cumulative TPA licensure tracking system
- Maintains and updates cumulative compliance tracking system
- Performs various support tasks including, but not limited to filing, copying and word processing
- Develops and maintains effective relationships and communication with co-workers, management, clients, and vendors
- Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Participates in special projects as needed and perform other related job functions as required
This role is a full-time hybrid position located in Springfield, MA.
Skills, knowledge & expertise
- High school diploma; Associate’s degree preferred
- 2–3 years’ administrative assistant experience
- Insurance industry experience and familiarity with legal proceedings preferrences
- Proficiency in Microsoft Word, Excel and Sharepoint. Proficiency in Coupa a plus
- Excellent oral and written communication and interpersonal skills
- Excellent cognitive ability, analytical skills, organization, and recall
- Ability to handle sensitive and confidential issues
- Solid Customer service skills
- Ability to handle multiple tasks
- Ability to work in a fast-paced environment
- Ability to work individually and as a team player
- Ability to adapt to changes in the work environment
Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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