Legal Case Manager

Job Overview

We are seeking a dedicated and organized Personal Injury Case Manager to join our legal team. In this essential role, you will manage personal injury cases from initial intake through resolution, coordinating between clients, attorneys, medical providers, and insurance carriers. Your attention to detail and client-focused approach will help injured clients navigate the legal process with confidence. If you have a background in personal injury law and thrive in a fast-paced, deadline-driven environment, we want to hear from you.

Responsibilities

• Manage a caseload of personal injury matters including auto accidents, slip and fall, premises liability, and wrongful death cases.
• Serve as the primary point of contact for clients, providing regular case updates and responding to inquiries with empathy and professionalism.
• Coordinate with medical providers to obtain records, bills, and treatment documentation; track outstanding records requests.
• Communicate with insurance adjusters, defense counsel, and third-party carriers regarding liability, coverage, and settlement negotiations.
• Organize and maintain case files using legal case management software; ensure all documentation is complete, accurate, and up to date.
• Draft demand letters, correspondence, medical chronologies, and case summaries for attorney review.
• Calculate and track special damages including medical expenses, lost wages, and out-of-pocket costs.
• Monitor statutes of limitations, court deadlines, and filing requirements to ensure timely action on all matters.
• Assist attorneys with litigation preparation including gathering evidence, coordinating depositions, and organizing trial materials.
• Conduct client intake interviews to gather accident details, injury information, and supporting documentation.
• Ensure compliance with confidentiality standards and HIPAA requirements when handling medical and personal client information.

Experience

• Prior experience in a personal injury law firm as a case manager, paralegal, or legal assistant is required.
• Familiarity with the personal injury case lifecycle — from intake and investigation through demand, negotiation, and settlement or trial.
• Experience communicating directly with insurance companies, medical providers, and opposing counsel.
• Proficiency in legal case management software.
• Strong writing skills for drafting demand letters, medical summaries, and professional correspondence.
• Knowledge of medical terminology and the ability to review and summarize medical records accurately.
• Excellent organizational skills with the ability to manage a high-volume caseload while meeting all deadlines.
• Compassionate communication style suited to working with injured clients during difficult circumstances.
• Experience supporting litigation including deposition scheduling, evidence collection, and trial preparation is a plus.

Join our team and make a meaningful difference for clients navigating the personal injury process. We offer a collaborative environment, competitive compensation, and opportunities for professional growth. All roles are paid positions committed to your development within a firm that values integrity, client advocacy, and results.

Pay: $25.54 - $30.76 per hour

Benefits:

• Paid time off

Work Location: In person