Legal Case Manager Assistant

About Harris Federal Law Firm:

Harris Federal Law Firm is an administrative law firm located in Lexington, KY that assists employees of the federal government in securing and maximizing their employment benefits. Our mission is to provide our clients with exceptional service as we guide them through the application process to get the benefits they deserve. We have successfully represented over 10,000 clients and are continuing to change lives through our services.

About the Culture:

We pride ourselves on our company culture and environment. We evaluate talent and performance based on a person’s ability to fit our core values. We believe our commitment to our core values is the reason we have been successful in changing the lives of our clients and creating a healthy workplace for our employees. Please review them and only apply if you feel that they are also important to you and govern how you conduct yourself.

Company Core Values:

Be a Pro - constantly look to improve at all aspects of your work

Serve Others - have a heart of service towards clients and co-workers

Act with Integrity - in humility, walk out a transparent work life

About the Role:

The Case Manager Assistant is the operational backbone of our federal disability retirement process. This role focuses on the critical "back-end" logistics and hands-on administrative tasks – such as filling out and mailing applications - required to keep cases moving toward approval. Rather than managing client relationships, you will manage the flow of information and documentation between the firm and federal agencies. You are a detail-oriented professional who thrives on organization, meeting strict deadlines, and navigating the administrative complexities of government bureaucracy.

These are the responsibilities of a Case Manager Assistant:

• Execute back-end administrative tasks and prepare necessary filings for multiple Case Managers simultaneously
• Directly handle the completion and physical mailing of applications, ensuring all forms are accurate and submitted via the correct channels
• Assist in communication with federal agencies by proactively tracking, submitting, and verifying the status of pending paperwork
• Maintain standardized digital files for all assigned cases, ensuring data accuracy and compliance with federal deadlines
• Independently balance the administrative needs of different Case Managers to ensure no portfolio falls behind
• Provide regular updates to the Case Manager team regarding agency bottlenecks or missing documentation

Here are some of the opportunities this position offers:

• Collaborate with a team of engaged professionals
• Vertical and horizontal growth opportunities
• Extensive classroom and hands on training
• Schedule flexibility
• Sweet office perks (like an espresso bar!)

These are some of the skills that we see help people succeed in this position:

• Self Starter
• Elite communicator
• High Level of Emotional Intelligence
• Friendly and conscientious
• Highly organized
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with CRM platforms
• Proficient in standard office and computer software systems (i.e., MS Office Suite, Google Chrome, etc.)

Job Type: Full-time

Pay: $38,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Application Question(s):

• Did you upload a custom resume file rather than using the Indeed Resume template? Yes/No

Experience:

• Office: 2 years (Required)

Work Location: In person