Personal Injury Case Manager Assistant

Job Description

Job Title: Personal Injury Case Manager Assistant
Company: Law Offices of Michael J. Gopin, PLLC.
Location: El Paso, Texas
Job Type: Full-Time
Pay: $15.00 – $18.00 per hour (based on experience)
Date Posted: July 2026

Job Summary

The Law Offices of Michael J. Gopin, PLLC., is seeking a motivated and detail-oriented Personal Injury Case Manager Assistant to support our Case Management team in one of our satellite offices. This role is ideal for an individual looking to grow within a fast-paced personal injury law firm while gaining hands-on experience in case handling, client communication, and legal administration.

The Case Manager Assistant will work closely with Case Managers, attorneys, and office staff to ensure personal injury cases move efficiently through each stage of the legal process. The ideal candidate is organized, bilingual, eager to learn, and capable of managing multiple tasks while maintaining excellent client service.

Responsibilities

Case Support:

• Assist Personal Injury Case Managers with daily case-related tasks from intake through resolution.

Client Communication:

• Communicate with clients to provide updates, obtain information, answer general questions, and ensure a positive client experience.

File Organization:

• Assist with structuring, organizing, and maintaining physical and electronic client files.

Administrative Duties:

• Schedule appointments
• Draft and send correspondence
• Collect and request medical records
• Sort and file mail
• Answer and route phone calls

Medical Records & Documentation:

• Request, follow up on, review, and upload medical records and billing documentation as directed.

Intake Assistance:

• Support the intake process by gathering client information and assisting with preliminary client interviews.

Team Collaboration:

• Work closely with Case Managers, attorneys, and office staff to ensure deadlines are met and cases progress efficiently.

Learning & Development:

• Demonstrate a willingness to learn personal injury procedures, firm systems, and best practices.

Qualifications:

Experience:

• 1–2 years of experience in a legal, administrative, or personal injury office setting preferred
• Prior personal injury experience is a plus, but not required

Language:

• Bilingual (English/Spanish) required

Skills:

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Attention to detail and professionalism when working with clients

Technical Skills:

• Comfortable using case management software, email, and basic office technology

Certifications:

• Certified Notary Public (Preferred, not required)

Compensation & Benefits:

• Hourly Pay: $15.00 – $18.00 (Negotiable based on experience)

Benefits Include:

• Paid time off
• Paid sick time
• Opportunities for advancement within the firm

Work Schedule & Location:

• Schedule: 8-hour shift
• Work Location: In person
• Travel Required: None

How to Apply

Candidates who are organized, motivated, bilingual, and interested in building a career in personal injury law are encouraged to apply. Join our growing team and be part of a firm that values teamwork, professional growth, and client-focused service.

Please note: Job duties and responsibilities may be modified based on the evolving needs of the firm.

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person