Legal operation manager

Legal Operations Manager – Arbitration (Role Summary)

The Legal Operations Manager will oversee arbitration operations, legal compliance, and risk management to ensure smooth execution and procedural integrity across all arbitration and mediation matters. This role focuses on operational excellence, legal oversight, and adherence to statutory, institutional, and ethical standards.

Key Responsibilities:

• Supervise day-to-day arbitration and mediation operations, ensuring compliance with the Arbitration & Conciliation Act, institutional rules, and JustAct timelines.
• Review case workflows, pleadings, awards, and procedural documentation for legal accuracy and completeness.
• Identify legal, procedural, and operational risks, and recommend corrective actions to maintain process integrity.
• Support compliance frameworks, internal audits, regulatory inspections, and periodic compliance reviews.
• Monitor the performance and conduct of arbitrators, mediators, and case managers, and flag conflicts of interest or procedural deviations.
• Assist in empanelment, evaluation, and periodic review of arbitration professionals.
• Conduct legal research on arbitration law, ODR regulations, court precedents, and regulatory updates.
• Prepare legal opinions, internal advisories, SOPs, and policy notes, and support drafting/updating of arbitration rules and institutional documentation.
• Act as a secondary legal point of contact for client escalations, dispute clarifications, and court-related follow-ups.
• Coordinate with technology, operations, and business teams to align legal requirements with platform workflows.
• Support internal training programs and knowledge management initiatives for legal and case management teams.

Qualifications:
LL.B. with 3–5 years of arbitration/dispute resolution experience. Strong drafting, compliance, research, stakeholder management skills, and high ethical standards. Experience in NBFC/Bank arbitration or legal-tech/ODR is preferred.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹800,000.00 per year

Work Location: In person