The Operations Assistant will work closely with the Operations Manager to support administrative operations, office coordination, vendor follow-up, billing support, accounting coordination, onboarding logistics, scheduling coordination, and day-to-day operational needs across the firm.
This is NOT a purely “creative” role.
We are looking for someone reliable, detail-oriented, calm under pressure, and naturally proactive.
This role is ideal for someone who enjoys:
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Keeping things organized
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Following through on details
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Coordinating moving parts
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Supporting teams behind the scenes
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Creating structure in a fast-moving environment
Compensation:
$20 - $25 hourly DOE
Responsibilities:
Administrative & Operations Support
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Assist with day-to-day office operations and administrative coordination
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Track action items, deadlines, and operational follow-ups
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Maintain internal trackers, spreadsheets, and operational logs
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Assist with scheduling, calendar coordination, and meeting logistics
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Prepare and organize operational documents and internal communications
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Support onboarding/offboarding processes and staff logistics
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Coordinate with vendors, building management, and service providers
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Monitor office supply inventory and operational needs
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Assist with office organization and workspace coordination
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Help ensure operational tasks are completed accurately and promptly
Billing & Accounting Support
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Assist with client billing coordination and invoice follow-up
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Help monitor accounts receivable and payment status
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Support payment tracking and billing documentation
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Coordinate with attorneys and staff regarding billing-related matters
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Assist with data entry and administrative accounting support
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Help maintain organized financial and operational records
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Assist with expense tracking, reimbursements, and vendor invoices
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Support operational reporting and internal financial tracking as needed
Communication & Follow-Up
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Send professional follow-up emails and reminders
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Escalate unresolved items appropriately
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Maintain organized communication records
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Assist with internal coordination across departments
Qualifications:
Preferred Qualities
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Extremely organized and detail-oriented
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Strong follow-through and accountability
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Calm, professional, and dependable
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Able to manage multiple tasks without becoming overwhelmed
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Comfortable handling repetitive administrative tasks
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Strong written and verbal communication skills
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Professional judgment and discretion
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Positive, team-oriented attitude
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Naturally proactive and solution-oriented
Preferred Experience
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Administrative assistant, executive assistant, operations assistant, billing assistant, office coordinator, legal assistant, or similar experience preferred
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Experience in professional services, law firms, healthcare, finance, accounting support, or office operations is a plus
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Familiarity with Microsoft Office, Outlook, Teams, Excel, and task tracking systems preferred
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Experience with billing systems, invoicing, or accounting support is a plus
Ideal Candidate
The ideal candidate is someone who:
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Enjoys creating order and structure
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Notices missing details
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Follows up consistently
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Communicates professionally
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Takes pride in keeping operations running smoothly
This role is best suited for someone who enjoys operational support, coordination, and administrative organization rather than highly sales-focused or purely creative work.
About Company
Founded in 2013, Sul Lee Law Firm is a business, commercial, and IP litigation law firm dedicated to providing practical, strategic legal solutions. With a growing team of attorneys and professionals, we are passionate about partnering with clients to navigate growth, manage risk, and achieve success, while cultivating a workplace that values professional excellence, diversity, and personal growth.