Legal Receptionist

Jorgensen, Brownell & Pepin, P.C. is a full-service law firm with four office locations. We are urgently seeking a reliable (with excellent attendance - who doesn't constantly call in), proactive Receptionist for our Broomfield office. The ideal candidate has strong leadership attributes, takes initiative, excellent time management skills highly organized, dependable, and thrives in a fast-paced, high-volume environment. This role requires a positive, team-oriented attitude and the ability to manage challenging situations with professionalism and composure, contributing to a collaborative team-work environment.

Responsibilities

• Handle a high volume of phone calls, route calls to appropriate staff, schedule appointments, and provide exceptional service while maintaining a calm, professional demeanor in all interactions.
• Manage and maintain the office ensuring they are organized, stocked, and clean.
• Scan and move client documents with a focus on accuracy and quality control.
• Assist with client account maintenance (e.g., address updates, emails, document organization).
• Process and distribute daily mail, record fees, and ensure mail is delivered to the post office daily.
• Collect and process client payments accurately and efficiently.
• Set up and audit new client files with attention to detail.
• Perform additional administrative tasks as requested by management.

Required Skills and Qualifications

• Proficiency in MS Office, particularly MS Excel and Google Spreadsheets.
• Strong written and verbal communication skills.
• Ability to manage high call volumes and handle difficult or sensitive situations with tact and professionalism.
• Highly organized and detail-oriented, with strong multitasking abilities in a fast-paced environment.
• Strong customer service skills with a professional, upbeat, and team-focused attitude.
• High energy and a commitment to fostering a positive and supportive work environment.
• Ability to obtain Notary certification within 90 days of hire.

Requirements

• Must be able to pass a criminal background check.
• Submit your resume, cover letter, and salary requirements for consideration.
• Pay will be dependent on your level of experience in the legal field.

Job Type: Full-time

Pay: $23.00 - $25.82 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person