The People Partner (HRBP) will play a pivotal role in operational partnering with a designated region/attraction within Merlin. The role is critical to understanding and executing function level plans and translating into people actions to support the delivery of the people agenda.

The HRBP will work closely People Director and Senior Leaders to embed new ways of working, develop the strategic workforce plan, and build leadership capability. The role involves owning and implementing workforce, talent, engagement and change initiatives that deliver tangible results at a functional level, whilst ensuring alignment and consistency with global operations.

Strategic Partnership & People Planning

• Operational partnering at functional level to deliver the people plan in line with wider business goals.
• Support the development of the strategic workforce plan whilst ensuring operational effectiveness working closely with the Hub.

Leadership & Talent Development

• Support coaching and development at function level whilst enabling and upskilling managers to take ownership for people management, creating confident and capable leaders.
• Ensure leadership effectiveness and team development are central to functional success.
• Coach and develop the leadership team to build a high-performing and accountable culture.

Organizational effectiveness & workforce planning

• Drive change initiatives across the attraction, acting as a change influencer at all levels.
• Embed new ways of working into the attraction.
• Contribute actively through a mix of virtual and onsite presence, ensuring full visibility and engagement.

Talent, succession & reward

• Support and facilitate talent and succession planning, ensuring a viable talent pool and robust pipeline within the attraction.
• Drive alignment of talent strategy with the overall people plan, supporting functional mobility and development.
• Deliver the attractions pay and benefits agenda, ensuring consistency with attraction and regional standards and supporting the People Director with pay review implementation.

Employee engagement & communication

• Support line managers on engagement activity, collating feedback from culture surveys and supporting local activities to implement feedback.
• Drive meaningful engagement initiatives by adopting and tailoring global toolkits.
• Champion employee experience across the attraction to support recruitment, retention and morale.
• Support community engagement initiatives with People Director

ER and Diversity, Equity & Inclusion (DEI)

• Manage complex employee relations cases by exception, ensuring risk is managed and legal obligations are met.
• Support the implementation of regional and global DEI plan within the attraction.

• 3 years of experience in a HR Business Partner or equivalent role within a matrixed or large-scale organization
• Demonstrable experience in coaching leaders and embedding organizational change
• Strong understanding of California employment law, employee relations and HR operations
• HR Certification or experience would be advantageous
• Proven track record of developing and delivering strategic workforce plans

• Strategic thinker with the ability to influence at all levels of the organization
• Commercially minded and data-literate with the ability to interpret insight to drive decisions
• Excellent interpersonal and stakeholder management skills
• Strong problem-solving skills, with the ability to navigate complex HR challenges and interpret business needs and provide practical solutions.
• Strong facilitation, communication and coaching capability
• Commitment to diversity, equity and inclusion principles

MERLIN VALUES

We Care

• Go above and beyond for both guests and colleagues, showing thoughtfulness in every interaction.
• Uphold uncompromising standards of safety, security, and welfare, prioritizing the well-being of everyone.
• Actively contribute to making a positive impact on the environment and local communities, demonstrating social responsibility in all decisions.

Own Your Craft

• Continuously sharpen your expertise, seek personal growth, and help others to develop in their roles.
• Actively listen to feedback and integrate it into improving performance.
• Stay curious and draw inspiration from both the industry and the broader world to keep at the cutting edge of entertainment.

Drive and Discover

• Take ownership of your work, delivering excellence by seeing tasks through to completion.
• Prioritize tasks that have the greatest impact, focusing on quality over quantity.
• Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation.

Go Together

• Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.
• Work together to solve problems, leveraging diverse perspectives to find the best solutions.
• Commit to decisions once made, and act swiftly to drive progress and deliver results.

Enjoy the Ride

• Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment.
• Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow.
• Cultivate a welcoming atmosphere where people feel valued, included, and like they belong.

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities