FIND_THE_RIGHTJOB.
Abu Dhabi, United Arab Emirates
🚀 We’re Hiring: Leisure Travel Supervisor
📍 Location: Abu Dhabi, UAE
🏢 Company: Capital Holidays – ADNEC Group
📅 Type: Full-Time | Mid-Senior Role
Are you an experienced travel professional with a passion for delivering exceptional leisure experiences? We are looking for a Leisure Travel Supervisor to lead our leisure travel department, ensuring high-quality service, efficient sales, and seamless execution of travel packages. In this role, you will supervise a team, manage client relationships, and oversee operations to meet both customer satisfaction and business goals.
🎯 What You’ll Do:
• Supervise and lead leisure travel consultants with daily guidance, coaching, and training
• Design, sell, and customize leisure travel packages tailored to client needs
• Build and maintain strong client relationships to drive loyalty and repeat business
• Oversee daily workflow including bookings, payments, and customer inquiries
• Ensure all services meet company quality standards and deadlines
• Promote leisure packages and upsell additional services to drive revenue
• Monitor sales performance, analyze trends, and identify growth opportunities
• Collaborate with Back Office, Finance, and Marketing teams to ensure smooth operations
• Handle escalated issues or complaints efficiently and professionally
• Monitor team compliance with SOPs and company policies
• Stay updated on industry trends, destinations, and innovations
✅ What You Bring:
• Bachelor’s degree in Business, Tourism Management, Hospitality, Marketing, or related field
• 3–5 years of experience in leisure travel, including designing and selling packages
• Strong knowledge of IATA rules and regulations
• Technical proficiency in travel systems and booking platforms
• Excellent problem-solving, communication, and interpersonal skills
• Strong organizational and time management abilities
• Proven leadership skills with a focus on coaching and team development
• Flexible to work extended hours, weekends, or holidays during peak seasons
#CapitalHolidays #ADNECGroup #TravelJobs #HiringNow #AbuDhabiJobs #UAEJobs #TourismCareers #LeadershipOpportunity
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