Liability Analyst

Essential Functions:

Administrative

• Handle sensitive information in a confidential manner.

• Inputting claims following the guidelines of Monro Inc. claim programs.

• Be able to type on average 60 words per minute.

• Proficient with Microsoft Office Suite.

• Comfortable with communicating on the phone, instant messenger, and prompt responses to e-mail’s.

• Attention to detail and ability to multitask.

• Develop and maintain filing systems, contact lists, creating and generating reports, copying, binding, and scanning.

• Enforcement and execution of the risk management policies/procedures (insurance, claims).

• Positively represent the Risk Management Department by contributing to the team effort by accomplishing related results as needed.

• Understands retail operations and recommends appropriate preventive safety policies, procedures and training to the Risk Management Leadership Team.

Maintenance, Development, and Training

Partner with the Risk Management Leadership Team in the oversight of Monro Risk Management policies and procedures such as:

• Being a part of a strong staff of risk and safety Team Members within the field organization.

• Attends when requested conferences and other trainings to stay current on risk, claims, and safety developments.

• Provides regular communication to the Risk Management Leadership Team on key areas of opportunity.

• Look for ways to utilize IT Systems to automate the reporting and tracking of risk metrics.

Education and/or Work Experience Requirements:

• High School diploma or equivalent; Associates degree preferred in business, finance, human resources, risk management, communications, or criminal justice.

• Retail experience; Management experience preferred.

• Proven Administrative and Customer Service experience.

• Proficient in Microsoft Office Tools (Outlook, Word, Excel, PowerPoint).

• Knowledge of office management systems and procedures.

• Attention to detail, problem solving skills, and accuracy of reporting.

• Quickly adapts to changing circumstances.

• Ability to work as a cross-functional team.

• Excellent interpersonal communications; ability to deal with customers and business partners in a professional manner. Demonstrated strong relational skills particularly in adverse or high-pressure situations.

• Strong organizational and planning skills.

• Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.

• Must be able to guide & influence those not directly reporting to them through vision, mission, objectives and strategies.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards including meeting qualitative and productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

• Must be able to lift and carry up to 25 lbs.

Physical Requirements:

Closing Statement:

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s Lead Risk Manager, Liability Risk Manager, and/or VP of Risk and Safety Management at any time based upon Company need.

Monro Inc. is a proud Equal Opportunity employer, m/f/d/v.