LIBRARY ASSISTANT

Library Assistant - Youth Services
Library
FLSA: N
Grade: 10

In addition to working at the service desk and performing routine library tasks, these positions will also be responsible for specific roles requiring experience and skills relevant to job.

1 - Youth Services Library Assistant responsible for storytimes, children's programming, and readers advisory services for youth (Saine Family Library)

1 -Creative Studio Library Assistant responsible for providing programming and assistance with 3-D printing, Digital Arts, Laser cutting/engraving, and other maker space technologies (Saine Family Library)

2 - Library Assistants responsible for staffing the main service desk, adult/teen programming, readers advisory (Saine Family Library and Charles R. Jonas Library)



JOB SUMMARY

This position assists in the provision of library services and programs for the community and library patrons.

MAJOR DUTIES

• Greets and assists patrons; checks materials in and out; issues library cards; generates patron holds and other requests; handles overdue and lost notices; updates patrons on new materials, library programs, and library services.

• Assists patrons in locating library materials.

• Responds to patron reference questions by telephone, email, and in person.

• Assists patrons in the use of library computers, including internet navigation, the use of software programs, and the use of the library’s digital resources.

• Assists with developing and implementing library programming; delivers programming in the library, in schools, and at other off-site locations.

• Participates in community outreach by attending technology fairs and other community events.

• Creates displays and signs promoting library programs and resources.

• Shelves materials; reads and straightens shelves.

• Accepts and processes book donations.

• Cleans, repairs, and shelves library materials.

• Performs opening and closing procedures.

Responsibilities Assigned to Specific Positions

• Plans and presents weekly story times; assists with the development and implementation of youth programs.

• Maintains the Lincoln County room; assists patrons in researching genealogy and local history; develops programs relative to local history and genealogy.

• Oversees maker space; develops and implements programs incorporating relevant and emerging technologies, including sewing machines, 3D printers, engravers, etc.

• Creates digital content and programs using recording equipment and editing software.

• Assists in the development and implementation of school and community outreach initiatives and programs.

• Operates bookmobile; schedules service locations; assists patrons; pulls and loads materials; drives bookmobile to scheduled locations; completes reports; maintains vehicles.

• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of modern library principles, methods, and practices.

• Knowledge of county and library policies and procedures.

• Knowledge of library programming principles.

• Knowledge of computers, printers, and job-related software including integrated library systems.

• Knowledge of equipment commonly found in an office setting.

• Skill in prioritizing and organizing work.

• Skill in providing patron assistance and services.

• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

• Skill in operating vehicle.

• Skill in interpersonal relations.

• Skill in reading, straightening, and cleaning library shelves.

• Skill in the use of multimedia applications, mobile technology, and standard application software.

• Skill in oral and written communication.

SUPERVISORY CONTROLS

The supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include county and library policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related administrative and patron service duties. The variety of tasks to be performed contributes to the complexity of the position.

• The purpose of this position is to provide support for assigned library operations. Successful performance contributes to the efficiency and effectiveness of those operations.

CONTACTS

• Contacts are typically with co-workers, other county employees, patrons, community members, school representatives, students, and members of the general public.

• Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects.

• The work is typically performed in a library, in schools, and in other community locations.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.

• Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.