LIBRARY BRANCH ASSISTANT 2 – FARRAGUT BRANCH

LIBRARY BRANCH ASSISTANT 2 – FARRAGUT BRANCH

Purpose of Job

The purpose of this classification is to perform a variety of tasks related to library patron services.

Essential Functions

The Library Branch Assistant 2 is responsible for the following essential functions:

• Processes and shelves new periodicals while maintaining order of periodical rack


• Assists patrons in using the public access catalog and in locating information and/or materials


• Assists patrons with the use of public computers, including reservation system, internet access, software applications and troubleshooting


• Collects fines and/or other charges


• Prepares daily deposits for Library Business Administrator


• Answers phone calls and emails from public


• Prepares books and materials for shelving; including unloading, discharging and sorting tasks


• Read shelves to ensure books are correct and adjusts any errors


• Works public service desk and enters new users into database


• Executes daily opening/closing of facility


• Creates displays, interior signs and handouts


• Maintains door count


• Performs minor repairs on books or other circulating material


• Works to maintain cleanliness of facility


• Types monthly reports, as necessary

Additional Job Functions

• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office


• Ensure regular, punctual attendance during scheduled work hours


• Perform other duties as required

Minimum Training & Qualifications

• High School diploma or GED required: Associates degree preferred


• Minimum of one years related experience in a library environment, office or related field


• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position

Specialized Knowledge

• N/A

Competencies

• Proficient in use of PCs, tablets, smartphones and other electronic devices


• Ability to focus and demonstrate great attention to detail


• Ability to work cooperatively as a member of a team


• Excellent customer service skills


• Ability to work in a position of low complexity


• Good verbal and written communication skills


• Ability to solve simple problems

Physical Requirements

This position requires the ability to engage in occasional light physical activity. Ability to stand for extended periods of time. Ability to discern color.

Occupational Hazards

• N/A

Schedule

• Monday 9:00 am - 5:30 pm


• Tuesday 4:00 pm - 8:00 pm


• Wednesday 4:00 pm - 8:00 pm


• Thursday 9:00 am - 5:30 pm

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Type : INTERNAL & EXTERNAL

Location : LIBRARY

Posting Start : 03/04/2026

Posting End : 03/18/2026

MINIMUM HOURLY RATE: $18.40