Library Branch Manager

Position Overview

Duties and Responsibilities

• Supervises, develops, and trains branch library staff.
• Recruits, interviews, and selects branch library staff in coordination with the Library Director and Human Resources.
• Suspends, disciplines, and terminates branch library staff, in coordination with Library Director and Human Resources.
• Oversees the coordination, training, and direction of volunteers and community service workers.
• Ensures compliance with federal, state, and local laws, regulations, and codes, as well as all JCPL system policies and procedures.
• Maintains confidentiality and privacy of protected information.
• Keeps the Library Director and Human Resources informed on personnel issues as they affect the operations of the library.
• Directs the planning, delivery, and promotion of the branch library through the development of marketing materials, use of social media, and community outreach.
• Directs the development and delivery of public services at the branch library.
• Provides specialized research assistance to patrons.
• Directs branch library collection development.
• Directs technical services activities for the branch library.
• Works at a public services desk on a regular basis.
• Responsible for preparation of reports and statistics for branch library service.
• Responsible for security and maintenance of the branch library facility.
• Responsible for furnishings, fixtures, and equipment in the branch library.
• Advises and participates in the development of new library buildings or renovations for the branch.
• Collaborates with Library Director in developing and managing the branch library budget.
• Participates in local and regional fundraising activities.
• Collaborates with other departments to identify funding sources and develop and manage grants.
• Works collaboratively with the Library Director to bolster support for library service from local government and library boards.
• Works with local library support organizations to develop and maintain citizen interest and participation in the growth and development of the branch library.
• Establishes and maintains viable relationships with community agencies and institutions; develops partnerships to enhance library system awareness and promote services.
• Participates in information sharing, leadership training and development, and tactical planning.
• Participates in financial planning for the library system.
• Participates in planning, implementation, and evaluation of long and short-term goals and objectives.
• Supports organizational goals and objectives by participating in library system, community, and statewide collaborations.
• Maintains current knowledge of trends and innovations in management and the library field.
• May be required to perform work assignments concurrently.
• Responsible for maintaining a safe and secure working environment.
• Evening and weekend work required.
• Some travel required.

Education and Experience

• Possession of a valid, State of North Carolina driver license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
• North Carolina Public Librarian Certification desirable.

Knowledge, Skills and Abilities

• Thorough knowledge of public library principles and practices.
• Thorough knowledge of library circulation, catalog, and Dewey Decimal Classification systems.
• Thorough knowledge of current reading trends and interests of diverse populations.
• Thorough knowledge of specific needs of service population.
• Knowledge of governmental budget development and administration.
• Knowledge of effective employee supervisory techniques and practices.
• Knowledge of marketing techniques.
• Knowledge of federal, state, and local labor laws.
• Knowledge of leadership, motivation, team-building, and conflict resolution practices.
• Expertise in planning and organizing work, and handling interruptions.
• Ability to read and interpret architectural plans.
• Ability to accurately count money.
• Ability to give attention to detail.
• Proficiency in effectively communicating orally and in writing.
• Ability to effectively work with diverse populations.
• Possess excellent interpersonal skills including tact, courtesy, and discretion.
• Ability to take direction.
• Ability to consistently use good judgment.
• Ability to work as a member of a team.
• Expertise in working independently and exercising initiative.
• Ability to work well under pressure.
• Proficiency in using a variety of library equipment and technology.
• Proficiency in effectively using various computer applications.

Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees’ Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings.