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Library Circulation Student Supervisor (Fall 2026)

/Duties
Provide face-to-face customer service to library patrons and peer supervision to Library Circulation Assistants whose tasks may include:
  • loaning/returning books and equipment
  • opening and/or closing the library
  • navigating the SUNY Cortland website and myRedDragon to find information
  • configuring mobile devices to the SUNY Cortland Wi-Fi network
  • answering telephones
  • assisting customers with Microsoft Office and other supported software applications
  • answering directional questions
  • shelving books
  • troubleshoot WEPA print stations
  • instructing customers in use of library equipment


Library Circulation Supervisor Tasks:
  • Assisting evening staff in overseeing Memorial Library and Library Circulation Assistants
  • Assisting in training and evaluation of Library Circulation Assistants
  • Ensuring that relevant policies are being enforced and procedures are being followed
  • Handling cash transactions
  • Responding to exit alarms and fire system trouble alarms
  • Assisting in coordinating with University Police Department and first responders in emergency situations
  • Submitting shift reports

Days/Hours Needed
Hours of coverage coincide with Memorial Library’s hours of operation, which are subject to change. Based on the current hours of operation, coverage is required for the following:
  • Monday through Thursday: 3 p.m. to midnight
  • Friday: 3 to 6 p.m.
  • Saturday: 9:45 a.m. to 6 p.m.
  • Sunday: 10:45 a.m. to midnight


Study Days and Finals week require extended hours.

Campus Location/Bldg.
The Help Center/Memorial Library

Required Qualifications
  • Must be a current SUNY Cortland student
  • More than 2 semesters working as a Library Circulation Assistant
  • Thorough knowledge of Circulation policies and procedures
  • Familiarity with Memorial Library resources
  • Proficiency at basic tech troubleshooting (e.g. password resets, registering devices to WiFi, adding email to mobile devices, etc.)
  • Excellent written and verbal communication skills
  • Willing to work at least 4 supervisor shifts per week including at least one weekend shift

Preferred Qualifications
  • Experience in peer leadership/supervision
  • Experience handling cash transactions

Physical Demands
Ability to push and pull loaded book trucks and to lift 20 pounds

Special Conditions for Eligibility
2 semesters working as a Memorial Library Circulation Assistant

Contact Name(s) & Email(s)

Salary Grade
B-$16.50/hr.

Salary

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