Library - Full-Time Reference Support Staff Supervisor (Central Library)

JOB
Jefferson-Madison Regional Library is seeking candidates to be considered for the position of Reference Support Staff Supervisor for the Central Library who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other. The preferred starting salary for this position is $18.97 hourly ($39,457.60 annually). Starting offer is based on applicable education, experience and internal equity. This is a full-time, exempt position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities. For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.This position performs paraprofessional and supervisory work in the Central Library's Reference Department, providing general reference services on the public services desk and overseeing the work of support staff. Work is performed under the limited direction of the Supervising Reference Librarian or Adult Programming and Reference Services Manager.For more information about the Library and this position please go to: https://www.jmrl.org

EXAMPLE OF DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.Duties may vary based on assigned branch: Provides general reference services to patrons at a public service desk.Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, assigns work, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.Assists in collection management, evaluating materials for condition, timeliness, usage, etc., Makes recommendations for items to be removed as needed.May manage and process interlibrary loans (ILL) for locations across JMRL. May maintain procedures manual and trains ILL staff at other branches. Collects and reports monthly statistics.May plan, promote and conduct high quality library programing.Assists patrons using computers other library technology and provides technology tutorials.Answer’s patrons’ questions and makes Readers Advisory recommendations.Oversees checking in and distribution of mail.Oversees processing and maintenance of periodicals and newspaper.Works a flexible schedule that includes days, evenings, and weekends.May fill in at multiple service desks as needed.May occasionally serve as department/branch manager in their absence or as needed.Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.Regular and reliable attendance.Other Duties: Performs additional duties to support operational requirements as apparent or assigned.

SUPPLEMENTAL INFORMATION
Physical Demands: Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying. Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.Ability to observe details at close range (within a few feet of the observer).Machines, Tools, Equipment, Software and Hardware: Typically requires use of standard office equipment and telephone, and related software and hardware, uses book trucks, carts and bins and any other equipment as appropriate or as assigned. Work Environment: Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust. The noise level in the work environment is usually quiet.