Library Information Specialist

General Statement of Duties

The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks.

Distinguishing Features

• Excellent customer service skills
• Attention to detail
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks

Minimum Education and Experience

Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.

SPECIAL REQUIREMENTS

This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) “requires an applicant for employment to work with children in any capacity,must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI.” These checks must be conducted in accordance with G.S. 143B-1209.26 (Download PDF reader), the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.