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Library Professional Associate - Reference Librarian

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Weekly Hours: 37.5 Hours/Week

Title: Library Professional Associate - Reference Librarian

Location: Library

Bargaining Unit: Non-Union

Supervisor: Assistant Director

Hiring Rate: $63,673.68

Summary

Are you passionate about libraries, technology, and helping people access information? Do you thrive in a fast paced, collaborative environment where your work directly impacts the discovery of both physical and digital resources? If so, we have the perfect opportunity for you!

The Shrewsbury Public Library is seeking a Library Professional Associate - Reference Librarian to join our dedicated team. This key position plays a vital role in connecting the Shrewsbury community to valuable resources. Working as a part of the Adult Services team, you will help create programs, market library resources, teach library technology classes, all while providing a high level of customer service.

This position includes a work schedule with one night per week and Saturdays on a

rotating basis. You will assume a supervisory role during night and weekend shifts, providing leadership and ensuring a smooth operation.

What You’ll Do:

Work with patrons to help locate materials, assist with public access computers, manage study room bookings, and assist with troubleshooting personal devices.
Work closely with the other SPL Reference Librarian to ensure top-notch consistent customer service. Regularly review Reference Desk standard operation procedures to create a cohesive department.
Host regular sessions to educate patrons about library resources including Libby, Hoopla, and Kanopy.
Work collaboratively with the Adult Services team to create a diverse listing of programs.
Assist with the creation of marketing materials, including the print monthly calendar, and social media posts.
Help public service staff understand reference desk responsibilities and procedures, contributing to efficient library operations.
Continuously enhance your professional knowledge and skills by staying updated on library trends, best practices, and emerging technologies.

What We’re Looking For:

ALA accredited Masters of Library and Information Sciences Degree; two years of professional experience in library reference services; or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
Strong proficiency with ILS (preferably Evergreen).
Exceptional attention to detail and accuracy in record-keeping.
Knowledge of library practices and procedures, and the ability to manage materials effectively.
Excellent collaboration skills and the ability to foster positive relationships with colleagues, vendors, and patrons.
Self-motivated and able to work independently with minimal supervision.

How to Apply

If you’re excited about shaping the future of library services and making a difference in the lives of our patrons, we’d love to hear from you! Apply today and be part of a team that’s dedicated to providing exceptional service and supporting the growth and development of our community.

To learn more, please review the full job description. Interested candidates should submit their resume and cover letter to Benjamin Astill, Human Resources Coordinator, at jobs@shrewsburyma.gov. Initial review of applicants will be on March 13, 2026. The position is open until filled.

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