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Library Services Associate-Adult
Library Services Associate-Adult, FT
How to apply: Submit a resume and cover letter with application by May 3, 2026.
Job Summary: Seeking a highly motivated and technology-focused individual to serve as an Adult Library Assistant at the Carnegie Library of Pittsburgh-Hill District. The qualified candidate will bring positive perspective, strong service ethic and a flexible mindset to this lively urban environment by assisting patrons of all ages with a special emphasis on meeting the learning and information needs of adults.
Location: CLP-Hill District, Pittsburgh, PA
Work Hours: 37.5 hours per week, days, evenings, weekends required
Compensation: $19.00 per hour
Number of Vacancies: 1
Hiring Supervisor: Sharlene Dominick-Library Services Manager
Unit: This position is represented by the United Steel Workers union.
Education and Physical Requirements:
Location: CLP-Hill District, Pittsburgh, PA
Work Hours: 37.5 hours per week, days, evenings, weekends required
Compensation: $19.00 per hour
Number of Vacancies: 1
Hiring Supervisor: Sharlene Dominick-Library Services Manager
Unit: This position is represented by the United Steel Workers union.
Education and Physical Requirements:
- Bachelor’s degree in a related field or;
- A minimum of four years of experience at the Employer’s facilities or in an equivalent public service role demonstrating successful application of customer service standards, as determined in the sole discretion of the Employer.
Skills, Knowledge, Abilities & Experience:
- Excellent interpersonal and communication skills;
- Experience working with children, teens, and/or adults in an urban setting preferred;
- Ability to navigate and interpret CLP policies and procedures;
- Strong computer skills, including the use of the internet and MS Office;
- Knowledge of current technological and workforce trends;
- Ability to work as part of a team; manage assignments and responsibilities effectively in a busy urban environment;
- Bilingual or multilingual a plus;
Responsibilities include, but are not limited to:
- Assisting customers of all ages with information service, selecting and locating materials, and providing reader’s advisory services;
- Working in conjunction with the Library Services Manager and other neighborhood location staff to provide optimal service across age ranges;
- Help adult customers build digital skills by providing instruction and troubleshooting in one-on-one computer situations and in workshops with the goal of developing confidence and self-sufficiency in customers surrounding technology and the job search process;
- Providing an extremely high standard of customer service at every turn, internally and externally;
- Collaborating with staff and community members to achieve shared goals;
- Facilitating and publicizing programs, including programs at the Library, outreach locations, and other non-traditional settings to meet community needs;
- Mentoring users of all ages within the Library;
- Assisting with day-to-day operations of the branch, including circulation, registration, and shelving;
- Support location-wide partnerships, system-wide initiatives, programs, and services, and community outreach efforts, as directed by your manager.
Clearance Requirements:
- PA State Criminal Background Check
- PA Child Abuse History Clearance
- FBI Fingerprint Criminal Records Check
- Mandated Reporter Training upon offer of employment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.
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