Library Technician (Maud Marks Branch Library)

JOB
Harris County Public Library (HCPL) - HistoryWhat began in 1921 and the years following as a collection of small libraries housed in stores, post offices and private homes has grown into a system of 26 branch buildings, 2 technology service centers, and 2 partner locations offering collection/circulation services. HCPL operates branches in unincorporated parts of Harris County and cities which do not have their own library systems. What you will do at Harris County Public Library: Responsible for a wide array of tasks designed to ensure a smooth and enjoyable library experience for patrons. Duties include patron assistance, engaging in activities and program delivery, outreach, and maintenance of library materials. Delivers comprehensive customer service, actively connects patrons with the information they need, and efficiently handles circulation tasks. Support innovative library programs, demonstrating a thorough understanding of all library operations and consistently delivering an exceptional customer service experience.This is a part-time temporary position with an ending date of December 31, 2026. Duties and Responsibilities: Provide customer service and manage customer accounts using the integrated library system software in the library and during outreach events Assists patrons on computers, answering phones, and assisting with request for assistanceChecking in and delivery of holds, returned items, and new itemsPulling expired holds, shelving returned and new items, running reports, and looking for lost items on the shelvesBasic reference service in the library and during outreach eventsPromote library services to the communityAccurately enter data, handle sensitive customer information, and handle cash transactionsMaintain and promote an engaging and attractive library collectionAttend staff meetings, activities, and professional conferences and actively serve on committeesOther duties as assigned Harris County is an Equal Opportunity Employerhttps://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspxIf you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

EXAMPLE OF DUTIES
All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85% with a typing speed of 30 wpm and 80% accuracy.https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test Please see testing instructions in the General Information section below.Education: High School diploma or GED equivalencyExperience: One (1) year of verifiable Customer Service experienceAdditional Information: Available and reliable transportation for work-related duties Documentary evidence of graduation from an accredited high school or successful completion of the General Educational Development Test (GED) must be readily available upon requestCandidates must complete a clerical skills test and achieve a minimum typing speed of 30 WPM with at least 80% accuracyKnowledge, Skills and Abilities: Customer service principles promoting positive partnership and public relationsProficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)Excellent communication skills (verbal and written)Ability to establish and maintain effective working relationships and foster teamwork in a diverse environmentAbility to work well with public and staff membersCash handling practices ensuring accountability and accuracyWork with various cultural and ethnic groups in a discreet and effective mannerProficient with Social Media (Facebook, Twitter, Instagram, etc.)Proficient with the Internet and Office 365Must use your personal mobile device for our Multifactor Authentication processNOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

SUPPLEMENTAL INFORMATION
Register Online for the HRT Clerical Skills Test using the following link: https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test Click the above link to the HRRM Clerical Skills Test registration pageClick on "Apply" to submit your request for testingYou will receive a test invitation and instructions via e-mail within 48 hoursYou will have no more than 5 calendar days to access and complete testingYour score will be automatically uploaded to your applicationThe test may be taken once every 30 daysMost recent test scores are retained for up to 6 monthsPosition Type and Typical Hours of Work: Temp | Part-time Typical shifts are Day, Evening, Nights, Weekends, etc.Salary: $20 Per HourPaid BiweeklyWork Environment: This job typically operates in a professional office environment.This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.At times, work can be performed in an outdoor environment and possible exposure to inclement weather or various temperature changes.There could be exposure to dangerous or aggressive/adverse populations.Physical Demands: Sitting for long periods; light physical activity that may include walking, standing, stooping, bending, reaching, lifting, and carrying.Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 pounds. Reporting Relationships: Reports to Positions: Branch Manager, Assistant Branch Manager, or Library Technician SupervisorSupervises Positions: NoneWork Location: 1815 Westgreen BoulevardKaty, TX 77450 Employment may be contingent on passing a drug screen and meeting other standards.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.