Library Technology Coordinator

Essential Job Functions

• Performs specialized planning, maintenance, development, training, customer service, and support tasks related to assigned library computer hardware, software, and systems.
• Serves as a liaison with City Information Technology (IT) staff.
• Manages and updates content management systems (catalog and Library website).
• Responsible for maintaining automation services, including system backups, software installation and maintenance, system functionality, MARC record loading and all modules in the Integrated Library System (ILS); works with vendors to resolve problems.
• Coordinates with City IT staff and vendors, when necessary, to identify, repair, and resolve problems with library systems, including software and hardware.
• Develops specifications for new library systems and software.
• Develops, implements, coordinates, and interprets departmental policies, procedures and services surrounding the automation systems in use.
• Ensures regular maintenance of library operating systems (Windows, iOS, Chromebook, and Android) and that computer updates are scheduled, performed, and documented.
• Develops training programs for staff to understand new applications and troubleshoot basic problems with equipment and for patrons in the use of hardware, software, and systems.
• Evaluates performance of library technical equipment.
• Maintains effective working relationships with businesses or vendors.
• Works cooperatively with staff to coordinate library services and system administration.
• Participates in the preparation and monitoring of the budget for the library’s automation system.
• Researches and analyzes library equipment needs and prepares recommendations.
• Assists in the preparation, maintenance, and analysis of statistical reports drawn from online databases.
• Prepares reports, special studies and correspondence as directed.
• Participates in a variety of meetings, committees, training, and forums.
• Serves as a resource for library management and staff.
• Promotes and maintains safety in the workplace.
• Performs other related duties as required.

Minimum Qualifications

• Windows, iOS and Android operating systems
• Installation and configuration of computer hardware and software
• Basic configuration and troubleshooting network principles
• Computer documentation procedures
• Library terminology and operating procedures
• Content management systems

• Plan and coordinate the needs of various work units into ILS
• Effectively organize and prioritize workload
• Communicate effectively, both orally and in writing
• Use various desktop and online applications proficiently
• Install, troubleshoot, and repair computer equipment as needed
• Read, interpret and apply complex technical publications, manuals and other documents
• Provide technical training and assistance to staff
• Generate reports as necessary
• Promote the mission, values, and objectives of an effective public organization, particularly in the area of customer service

Supplemental Information

Veteran’s Preference: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the City’s Veteran’s Preference Application and provide a copy of the DD-214 form at time of application as proof of military status. Failure to submit the required forms will be deemed a waiver of veteran's preference. Military veterans shall be given preference in initial appointment to City service. Further details can be obtained from the Human Resources Department, at 831-758-7254.

Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

Selection Process: Applicants’ qualifications will be evaluated based on the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, assessment center and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION. Finalist interview/assessment will be held with the City of Salinas.

Oral Board Interview FAQ - Applicants who are invited to the oral board interview or have questions on what to expect during an oral board interview, are encouraged to review the City of Salinas Tips for a Sucessful Oral Board .

Equal Opportunity Employer: The City of Salinas does not discriminate based on race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability. Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.

Salary Steps: The following applies for Full-Time Regular positions only. Appointments are normally made at the first step. Consideration is given for increase to the second step after successful completion of the probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a probationary period.)