Licensed Sales & Customer Service Professional

Job Overview
We are seeking a dynamic and energetic Licensed Sales & Customer Service Professional to join our team! In this vital role, you will be the frontline ambassador, providing exceptional service while actively engaging in outside sales efforts. Your expertise in insurance sales, retail environments, and multilingual communication will help us connect with diverse customers and meet their needs effectively. This position offers an exciting opportunity to combine sales acumen with customer service excellence, all within a supportive and growth-oriented environment. Your proactive approach and strong negotiation skills will drive success and foster lasting relationships with clients.

Duties

• Engage in outside sales activities by identifying potential clients, conducting outreach, and promoting our products and services.
• Provide personalized customer service, addressing inquiries, resolving issues, and ensuring a positive experience for every customer.
• Utilize negotiation skills to close sales deals, maximize client satisfaction, and meet sales targets.
• Manage sales administration tasks such as processing transactions, maintaining accurate records, and updating customer databases.
• Conduct analysis of customer needs and market trends to develop tailored marketing strategies that boost engagement.
• Promote insurance products and benefits administration options while adhering to HIPAA regulations for privacy and confidentiality.
• Support telemarketing efforts by making outbound calls to prospective clients, following up on leads, and nurturing ongoing relationships.

Skills

• Proven experience in outside sales, retail sales, or insurance sales environments with a track record of meeting or exceeding targets.
• Strong negotiation abilities combined with excellent communication skills to effectively articulate product benefits and address customer concerns.
• Multilingual proficiency (Spanish a must) to serve diverse communities and expand market reach.
• Competence in sales administration tasks including data entry, documentation, and CRM management.
• Analytical skills to interpret market data, customer feedback, and sales performance metrics for strategic planning.
• Knowledge of HIPAA regulations relevant to insurance sales and benefits administration to ensure compliance.
• Exceptional customer service skills with the ability to build rapport quickly and handle challenging situations professionally.
• Familiarity with marketing principles to develop outreach campaigns that attract new clients and retain existing ones. Join us as a Licensed Sales & Customer Service Professional and become a key driver of our growth! Bring your enthusiasm, expertise, and passion for helping others—your energy will inspire success every day!

Pay: From $20.00 per hour

Benefits:

• Paid time off

Work Location: In person