Licensing Assistant (Training & Government Affairs Coordinator)

We are seeking a detail-oriented and highly organized Licensing Assistant (Training & Government Affairs Coordinator) to support regulatory compliance activities and training operations within the organization. The ideal candidate will ensure full compliance with Department of Health (DOH) requirements while coordinating training programs and maintaining accurate documentation.

Key Responsibilities

• Manage all DOH (Department of Health) regulatory processes, including license registration, re-registration, renewals, cancellations, good standing certificates, annual leave updates, and CD Responsible Person requirements, ensuring full compliance and timely submissions.
• Maintain accurate and up-to-date records of DOH licenses for pharmacists and healthcare facilities, including tracking expiry dates and secure document storage.
• Coordinate, organize, and schedule internal and external training programs in line with departmental and regulatory requirements.
• Prepare and maintain accurate attendance records for all training sessions for compliance and audit purposes.
• Conduct post-training evaluations, including feedback collection, effectiveness analysis, and preparation of summary reports for management review.
• Receive, screen, and organize CVs of trainee pharmacists, ensuring proper documentation and initial eligibility verification.
• Collect and manage required supporting documents from trainee pharmacists in accordance with DOH and organizational standards.
• Process malpractice insurance applications and renewals for DOH-licensed facilities and staff to ensure continuous regulatory compliance.
• Provide administrative and clerical support to the Training and Government Affairs Manager, including documentation, correspondence, and coordination tasks.
• Maintain systematic filing and archiving of all training-related documents in both physical and digital formats for easy retrieval and audit readiness.
• Update and maintain trainee pharmacist records, including training progress, performance tracking, and PCR (Post Clinical Rotation) reports, ensuring accuracy and confidentiality.
• Respond to basic inquiries from trainee pharmacists regarding schedules, requirements, and documentation in a professional manner.
• Perform additional administrative or operational duties as assigned to support departmental objectives.

Requirements

• Bachelor’s degree in Pharmacy, Healthcare Administration, Human Resources, or a related field.
• Previous experience in healthcare administration, training coordination, or regulatory affairs is preferred.
• Knowledge of DOH regulations and UAE healthcare compliance is an advantage.
• Strong organizational and documentation skills.
• Excellent communication and coordination abilities.
• Proficiency in Microsoft Office applications.
• High attention to detail and ability to manage multiple tasks.
• Ability to handle confidential information professionally.

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

• Do you have experience with DOH licensing or healthcare regulatory processes (registration, renewal, compliance)?
• Do you have experience coordinating training programs and maintaining attendance or training records?
• What is your current salary?
• What are your salary expectations for this position?
• When is your notice period?
• How many years of experience do you have as a licensing Assistant?
• Arabic

Language:

• English (Preferred)
• Tagalog (Preferred)

Location:

• Al-Ayn (Preferred)

Work Location: In person