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Limited Term - Health Services Program Manager

Job Details

The Lake County Health Services Department is accepting applications from qualified candidates for a LIMITED TERM - HEALTH SERVICES PROGRAM MANAGER position. This temporary assignment is intended to fill a vacancy created by a permanent employee’s authorized leave of absence. The duration of this temporary appointment is currently undetermined. Once the limited-term position is no longer needed, the individual serving in the temporary role will return to the permanent position they held prior to the appointment.

Under general direction, plans, organizes, develops, implements, and directs Health Services programs and staff; collaborates with other managers and supervisors within Health Services to achieve departmental goals without duplication of effort; and performs related duties as assigned.

Minimum Qualifications

Education and Experience:

Pattern 1:

Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in public administration, public or community health education, health science, psychology, sociology, nursing, health or business administration, education, or a closely related field.

AND

One (1) year of full-time experience performing duties comparable to that of a Health Programs Coordinator or Public Health Nurse, Senior with the County of Lake in a public or private health or human services agency, and at least one (1) year of previous supervisory or management experience (may be inclusive of 1 year of experience),

Pattern 2:

A Master’s degree from an accredited college or university with major coursework in public administration, public or community health education, health science, psychology, sociology, nursing, health or business administration, education, or a closely related field;

AND

One (1) year of full-time experience in a public or private health or human services agency

Additional directly related experience and/or education may be substituted.

General Recruitment Information

This is not exhaustive of all job responsibilities. For more details, please refer to the link provided below.

To view the complete job description, you have two options: Either visit https://www.governmentjobs.com/careers/lakecountyca/classspecsor simply click on this link.

The information presented in job postings, job descriptions, or recruitment materials does not form a legally binding contract, either explicit or implicit. Benefits may differ among different employee groups. The details provided in these materials are subject to change or cancellation without prior notification. Prospective employees of the County of Lake must undergo the County's pre-employment medical review program upon receiving a conditional job offer before assuming their position with the County.

Applicants may substitute relevant experience and/or education at a 2 to 1 ratio to fulfill minimum qualifications. For further details, individuals should reach out to the Human Resources department.

ADA Accommodations

Individuals in need of accommodation during the application and/or selection process under the Americans with Disabilities Act (ADA) should reach out to County of Lake Human Resources at (707) 263-2213.

The County is an Equal Opportunity-Affirmative Action Employer

Veteran's Preference

HEALTH SERVICES PROGRAM MANAGER

DEFINITION

DISTINGUISHING CHARACTERISTICS

This single-position management class is used in the Health Services Department. Incumbents are responsible for development, coordination, evaluation, and management of assigned Health Services programs. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies.

This is a discrete classification. The incumbent in this management position serves at the pleasure of his/her appointing authority, which means the employment relationship is at-will, and that the County of Lake or the employee may terminate the relationship at any time, with or without cause.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Health Services Director. Exercises direct and general supervision over professional, technical, and/or administrative staff.

EXAMPLES OF ESSENTIAL DUTIES

Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job.

Plans, organizes, and supervises the work of staff engaged in the delivery of Health Services programs and public health information programs.
Identifies program priorities, goals, objectives, and target groups.
Provides professional and technical consultation on complex program matters.
Counsels department staff as warranted by problems and circumstances.
Works with other supervisory/management staff in coordinating program activities and staff workload.
Assists with the development and implementation of department goals, objectives, and policies.
Prepares budget information.
Assists with and participates in the development of in-service staff development programs.
Conducts studies related to the programs supervised.
Participates in studies and research projects as assigned.
Assigns and reviews work; completes employee performance evaluations in accordance with county personnel rules.
Assists with the development and review of department policies and procedures.
Discusses or interprets department rules and programs for staff and the public.
Serves as the department’s advocate in a variety of forums
Represents the department with the public, community organizations, and other government jurisdictions.
May deal with sensitive public complaints and issues.
May provide expertise on assigned programs and functions for County management, staff, and elected officials.
May direct the gathering of statistical information and the preparation of a variety of department reports.
Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures.

Principles and practices of leadership.

Federal, state, and local laws and regulations applicable to the delivery of public health services and grant functions.
Principles of program planning, development, and implementation.
Goals, functions, and activities of assigned public health programs.
Public health statistical and survey methods.
Laws, rules, ordinances, and regulations impacting assigned public health programs.
Principles of grant development, administration, public funding, and budget preparation.
Principles of management supervision, training, and work evaluation.
Goals, purposes, policies, procedures, and programs of the Health Services Department.
Community resources available for utilization in various Health Services programs.
Proper English spelling, grammar, and punctuation.
Customer service principles and techniques.

Written and oral communications skills.
Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation.
Principles and techniques for working with groups and fostering effective team interaction.

Ability to:

Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
Assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned area(s) of responsibility.
Determine the course of action in emergency situations.
Plan and organize casework to ensure completion in accordance with regulations relating to eligibility service plans and timelines.
Analyze situations accurately and adopt an effective course of action.
Interpret, explain, and apply a variety of federal, state, and local policies, rules, procedures, and regulations.
Establish program goals and objectives.
Communicate clearly and concisely, both orally and in writing.
Effectively communicate with people from diverse ethnic and cultural backgrounds.
Coordinate department services with other agencies and service providers.
Effectively represent the Health Services Department in contacts with the public, community organizations, and other government agencies.
Regularly work well under pressure, meeting critical deadlines.
Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Pattern 1:

AND

Pattern 2:

AND

One (1) year of full-time experience in a public or private health or human services agency

Additional directly related experience and/or education may be substituted.

WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS

The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Incumbents generally work partially in an office environment with moderate noise levels and controlled temperature conditions and partially in community environments. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Positions in this class may require local and statewide travel as necessary.

A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law).

Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect.

RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS). CalPERS provides a defined benefit pension at retirement for County employees. The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information.

HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options.

VACATION ACCRUAL may be adjusted for current city or county government employees.

VACATION – 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees.

SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees.

HOLIDAYS- An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees.

SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range.

SOCIAL SECURITY - County employees participate in Social Security.

CALIFORNIA STATE DISABILITY INSURANCE – SDI is available to some County employees.

DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees.