Limo Counter Sales Executive / Counter Sales Staff

Job Summary

To provide excellent customer service at the limousine service counter, manage walk-in bookings, promote transportation products, and ensure smooth coordination of guest pick-ups and drop-offs.

Key ResponsibilitiesCustomer Service & Sales

• Greet customers at the limo counter and provide information on available limousine services.
• Handle walk-in and reservation customers professionally and efficiently.
• Upsell premium vehicles, packages, and special services.
• Provide accurate pricing, service details, and travel recommendations to customers.
• Process payments, issue receipts, and maintain accurate transaction records.

Booking & Coordination

• Create and update reservations in the booking system or dispatch software.
• Coordinate with drivers for immediate or scheduled dispatch.
• Ensure timely vehicle assignment and monitor ongoing trips.
• Communicate clearly with drivers, operations team, and customers for any delays or changes.

Administration

• Maintain daily sales logs, vehicle availability, and customer reports.
• Manage cash handling and ensure accurate end-of-shift reconciliation.
• Handle customer complaints and escalate when necessary.
• Keep the counter area neat, organized, and presentable at all times.

Qualifications & Skills

• High school diploma or equivalent; diploma in hospitality preferred.
• 1–2 years of customer service or sales experience (transportation or hospitality an advantage).
• Strong communication and interpersonal skills.
• Ability to work under pressure in fast-paced environments (airport/hotel).
• Computer proficiency (booking systems, POS, MS Office).
• Pleasant personality and professional appearance.
• Able to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month

Experience:

• Limo Counter Sales: 1 year (Required)

Location:

• Dubai (Required)