Linehaul Dispatcher

Job Summary:

The Linehaul Dispatcher will be responsible for coordinating and managing the movement of freight across long distances, ensuring timely and efficient delivery. The ideal candidate will have a strong understanding of transportation logistics, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Develop and optimize routes for linehaul operations, ensuring efficient use of resources and timely delivery of freight.
• Schedule and assign loads to drivers based on availability, capacity, and delivery requirements.
• Maintain constant communication with drivers, providing them with necessary information and updates regarding routes, schedules, and any changes.
• Address and resolve any issues that arise during transit, including delays, equipment breakdowns, and route changes, ensuring minimal disruption to service.
• Ensure all linehaul operations comply with company policies, industry regulations, and safety standards.
• Maintain accurate records of dispatch activities, driver logs, route details, and delivery times.
• Monitor the performance of drivers and transportation equipment, providing feedback and recommendations for improvement.
• Liaise with customers to provide updates on shipment status, address inquiries, and ensure a high level of customer satisfaction.
• Use dispatch software and GPS systems to track and manage the movement of freight efficiently.
• Work closely with other departments, including operations, customer service, and warehouse teams, to coordinate and streamline logistics processes.
• Prepare and present regular reports on linehaul operations, including performance metrics, delivery times, and any issues encountered.
• Monitor and manage transportation costs, seeking opportunities for cost savings and efficiency improvements.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree in logistics, transportation, or a related field preferred.
• Minimum of 2 years of experience in dispatching or logistics coordination, preferably in linehaul or long-distance transportation.
• Strong knowledge of transportation logistics and routing principles.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle high-pressure situations.
• Proficiency in using dispatch software, GPS systems, and Microsoft Office Suite.
• Strong problem-solving and decision-making abilities.
• Detail-oriented with strong organizational skills.