Litigation Management-Team Leader

Your Role: As the Litigation Management Team Leader, you will oversee a team of professionals who provide strategic guidance and support to the law firms that represent our policyholders and company. You’ll be responsible for maintaining high standards across litigation management, evaluating law firm performance, coordinating continuing education and helping drive subrogation efforts. Your leadership will ensure that both internal claims professionals and external attorneys are aligned in delivering exceptional results and service.

Key Responsibilities:

• Review and approve motions: Review of all dispositive motions, appeals and other motions
• Attend mediations and trials: Observe and assess defense counsel at mediations, oral arguments, and trials across the country. Provide feedback and coaching. Ensure stellar results are achieved
• Trial Preparation: Provide help and resources to claims examiners and defense counsel on files going to trial. Review deposition transcripts, pleadings, motions, case law, experts, etc. in preparation for trial
• Screen and appoint new claims’ vendors: Consult with various resources to locate potential vendors as suitable business partners for vendor panel, including contract negotiation and attend screening visits of potential vendors via in-person and virtual visits
• Evaluation of claims vendors: Assess compliance with USLI protocols; Evaluate vendors through firm visits, mediation/trial attendance, file audits, bill audits, soliciting feedback from examiners and leaders as well as focus on quality, cost effectiveness, and goal-oriented strategy communication
• Communication with vendor panel: Maintain open lines of communication with vendors and provide feedback on their performance and conduct in-person visits at vendor offices across the country and Canada
• Campaign our story: Continually campaign our Claim Department Story
• Address issues with billing: Negotiate billing rates; Conduct review of legal bills to ensure compliance with Retainer agreement to ensure that expense authority and next steps are in place. Making sure any billing concerns are discussed directly with vendors
• Internal communication with claims leadership: Identify and address areas for individual coaching or global training needs within claims with focus on sound litigation management and attorney direction. Recommend process/procedures to support sound litigation management and examiner/counsel partnership
• Special Projects: Complete Special Projects assigned by Litigation Management Team Leader and/or Litigation Management Team Captain

What You’ll Bring:

• Leadership: Ability to lead, coach and hold a team accountable while fostering individual growth
• Litigation expertise: Deep knowledge of legal processes and law firm management
• Communication: Strong interpersonal skills for internal collaboration and external relationship building
• Judgment: Decisive and deliberate decision-making with a focus on strategic outcomes
• Adaptability: Ability to tailor coaching and oversight based on team member strengths and firm performance

Qualifications:

• JD required
• Minimum of five years of litigation management experience/claims experience
• Strong time management, project oversight and analytical skills
• Willingness to travel one to two times per month, with some overnight stays required
• Minimum of 7-10 years of supervisory or leadership experience

Passion and drive can be just as important as experience. If you’re excited about this opportunity, we’d love to hear from you!

Position affords five days per month to work remotely.

Job Type: Full-time

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person