LLMOps and AIOps Engineer

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 22 sequential quarters of growth with $406.2M in Q2 FY26 revenue, up 4.2% Q-o-Q and 17.6% Y-o-Y growth. Our 26,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025

About Position:

We are seeking an experienced LLMOps and AIOps Engineer to design, deploy, and manage Large Language Model (LLM) workflows and AI-driven solutions.

• Role: LLMOps and AIOps Engineer
• Location: Bangalore
• Experience: 8 to 12 years
• Job Type: Full Time Employment

What You'll Do:

• This role involves integrating advanced AI capabilities into enterprise systems, enhancing automation, and ensuring reliable, scalable operations across cloud environments.
• Deploy and manage Large Language Models using cloud-based or API-driven platforms. Build and maintain workflows for model invocation, prompt handling, and response processing.
• Develop retrieval-based features using vector databases for improved information access and automation. Monitor model performance, usage patterns, latency, and cost to ensure operational efficiency.
• Create lightweight scripts, APIs, or utilities to automate repetitive tasks and improve responsiveness. Implement observability components such as logging, quality checks, and performance metrics.
• Support CI/CD practices for automated deployments and updates of LLM-related services. Collaborate with engineering, data, and platform teams to integrate AI features into existing solutions.
• Document processes, best practices, and operational guidelines for consistency and maintainability.

Expertise You'll Bring:

• Strong programming experience in Python for automation and API integrations. Hands-on experience with LLM platforms (OpenAI, Azure OpenAI, AWS Bedrock, or open-source models).
• Knowledge of vector databases (Pinecone, Milvus, FAISS). Familiarity with retrieval-augmented workflows. Exposure to cloud services (Azure, AWS, GCP).
• Understanding of CI/CD concepts and version-controlled development practices. Ability to analyze model behaviour and manage operational issues proactively.
• Preferred Skills Experience with AI workflow frameworks (LangChain, LlamaIndex, Semantic Kernel).
• Basic knowledge of observability tools and metrics reporting. Exposure to containerization (Docker) or managed cloud runtimes. Understanding of modern APIs, microservices, or event-driven architectures.
• Interest in applied machine learning and responsible AI principles.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”