Load Planner

Work Arrangement: On-site
Position Overview
The Load Planner is responsible for developing and executing transportation solutions that maximize capacity usage. This role involves planning loads, dispatching shipments, and tracking orders from origin to destination to ensure on-time pick-up and delivery in line with corporate objectives, departmental procedures, and industry regulations.
This role supports day-to-day transportation planning and execution. The Load Planner collaborates with agents, van operators, vendors, customers, and third parties to optimize capacity utilization, profitability, and service quality through both tactical execution and problem solving.

What You’ll Do

• Plan and approve orders to maximize available capacity, ensuring efficient resource utilization, high customer satisfaction, and revenue growth (including third-party carriers)
• Coordinate load tendering, shipment execution, and operational communications to support timely and accurate delivery
• Manage documentation processes, including correspondence, reporting, filing, and service-related paperwork
• Ensure compliance with company policies, departmental procedures, and transportation regulations while monitoring key performance indicators
• Monitor shipment-level and agent/van operator performance to support profitability and maximize equipment utilization
• Negotiate pricing and payment terms with carriers and members to support margin and service objectives
• Monitor carrier and van operator performance, proactively communicating issues and prioritizing solutions
• Support carrier network development by qualifying new carriers and ensuring alignment with UniGroup standards and FMCSA/DOT regulations
• Bundle and review orders, respond to quotes (TAG requests), send G-11 notices, and ensure proper service for monitored customers
• Review reports and complete required documentation to support operational visibility and decision-making
• Partner with cross-functional teams to resolve complex issues using sound judgment and business decision-making
• Identify opportunities to improve workflows, processes, and service outcomes in collaboration with leadership
• Handle additional responsibilities as needed to support departmental objectives

What We’re Looking For
Required

• Bachelor’s degree in a related field or equivalent experience
• 2–3 years of experience in transportation, logistics, or a related field
• Strong problem-solving and decision-making skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and coordination skills

Nice to Have

• Experience with load planning, dispatching, or carrier management
• Familiarity with brokerage or third-party transportation environments
• Exposure to transportation regulations and compliance requirements
• Experience working with operational systems or TMS platforms

Benefits & Work Environment

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off, holidays, and personal leave
• Life insurance, disability coverage, and employee assistance programs
• Professional development and growth opportunities
• Collaborative, team-oriented culture within a respected leader in the moving and logistics industry

Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the UniGroup family.

UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com.