Loan Process Manager

Job Title: Loan Process Manager

Location: Sanpada

Department: Finance / Loan

Reports To: Director

Job Summary:

The Loan Process Manager will be responsible for overseeing and managing the end-to-end loan processing operations. This includes application review, documentation, verification, coordination with customers and financial institutions, and ensuring timely loan disbursement. The role requires strong analytical, organizational, and communication skills to ensure smooth and efficient processing with high accuracy and compliance.

Key Responsibilities:

• Manage and monitor the entire loan process from application to disbursement.
• Review and verify loan documents for accuracy, completeness, and compliance with company policies.
• Coordinate with sales, underwriting, credit, and legal teams for approval and sanction.
• Communicate with clients to collect required documents and resolve queries.
• Maintain and track loan files, ensuring proper documentation and record-keeping.
• Ensure compliance with all regulatory requirements and internal policies.
• Generate periodic MIS reports for management review.
• Identify process gaps and implement improvements for faster and error-free processing.
• Train and supervise loan officers or processing staff as required.
• Maintain excellent relationships with banks, NBFCs, and channel partners.

Required Skills & Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 3–7 years of experience in loan processing, banking operations, or credit administration.
• Sound knowledge of various loan products (home loan, personal loan, business loan, etc.).
• Strong attention to detail and organizational skills.
• Excellent communication and client-handling abilities.
• Proficiency in MS Office and loan management software/CRM tools.
• Ability to work under pressure and meet deadlines.

Preferred Qualifications:

• MBA or Postgraduate degree in Finance or Banking.
• Experience in managing a team of loan officers or processors.
• Knowledge of regulatory norms (RBI, NBFC compliance, KYC norms, etc.).

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month