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Loan Processing - Operations Analyst

India

JOB DESCRIPTION

Join a dynamic team supporting JPMorgan Private Banking’s mortgage origination business. Be part of a collaborative environment focused on precision and regulatory compliance. Advance your career by working with industry experts and contributing to seamless loan processing

Job Summary
As a Processing Specialist within the Loan Processing Team, you manage mortgage and HELOC files from assignment to closing. You coordinate with Underwriting, Rate Lock, Closing, Quality, and Mortgage Solutions teams to ensure all requirements are met. You resolve issues with internal and external parties, ensuring files are processed accurately and efficiently

Job Responsibilities

Review assigned mortgage and HELOC files for completeness
Coordinate with Underwriting, Rate Lock, Closing, and Quality teams
Ensure all financial documents are received and validated
Obtain required third-party and vendor information
Remediate quality control findings promptly
Submit files for closing in compliance with regulations
Communicate with internal and external stakeholders to resolve issues
Escalate complex issues to management as needed
Maintain accurate records and documentation
Achieve daily production targets and turnaround times
Suggest process improvements and automation opportunities

Required qualifications, capabilities and skills

Hold a Bachelor’s degree
Minimum 2 years of experience in US mortgage loan originations
Exhibit strong written and verbal communication skills
Apply expertise in mortgage concepts and US mortgage regulations
Analyze documents such as Title, Insurance, and Appraisal
Manage production, work allocation, and exception handling
Utilize Microsoft Office applications proficiently

Preferred qualifications, capabilities and skills

Display experience in loan processing
Understand all stages of mortgage originations life cycle
Organize and prioritize pipeline management tasks
Suggest process enhancements and risk controls
Adapt to North America schedules and time changes
Collaborate effectively across teams
Handle exceptions and demonstrate subject matter expertise

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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