Loan Processor

COMPANY SUMMARY:

We provide comprehensive commercial, personal, and online banking solutions to businesses in the Mid-Atlantic region and the national healthcare market. Our culture is characterized by authenticity, entrepreneurship, and compassion. We defy conventional banking norms with a bold and innovative approach, venturing into new territories and executing groundbreaking deals. Recognized as the Best Place to Work by the Baltimore Business Journal in both 2022, 2023, and 2024, our #1 goal is to make people feel that working here was the best decision they have made. Join us at CFG, where your bold, entrepreneurial, and tenacious spirit will thrive, and together we will achieve success and make a lasting impact.

POSITION SUMMARY:

The Processor is responsible for preparing and maintaining comprehensive HUD checklists, forms, and exhibits, including coordinating Lender Narratives for timely and accurate submissions. This role involves active collaboration with clients and internal stakeholders to track project progress and address any documentation needs or concerns. The Processor will proficiently utilize HUD systems, such as APPS, to manage applications and ensure compliance with HUD guidelines. Additionally, the position requires resolving documentation deficiencies and supporting process improvements to enhance efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare, review, and maintain comprehensive HUD checklists of forms and required exhibits, including coordination of Lender Narrative documentation to ensure accurate and timely submissions.
• Collaborate with the Senior Processor to track project timelines and provide regular updates on document status and completion milestones.
• Attend and actively participate in weekly calls with clients and internal stakeholders to discuss the status and progress of HUDrelated exhibits, addressing any client needs or concerns.
• Learn and proficiently utilize the HUD APPS (Active Partners Performance System) to manage, track, and submit information regarding applications and partner performance.
• Assist in gathering, reviewing, and verifying documentation required by HUD to support applications, ensuring completeness, accuracy, and compliance with established guidelines.
• Prepare and coordinate responses to HUD deficiencies, working with internal teams and external partners to compile accurate submissions to address outstanding issues.
• Support process improvements and best practices to enhance the efficiency and accuracy of HUD processing activities.
• Maintain organized records and documentation related to HUD projects, facilitating access for audits, inquiries, or compliance checks.

QUALIFICATIONS AND REQUIREMENTS:

• Preferred prior experience with loan processing, or a related financial services role.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and meet deadlines.
• Excellent written and verbal communication skills to effectively collaborate with clients and internal stakeholders.
• Proficiency in Microsoft Office Suite and the ability to learn industryspecific systems, such as HUD’s APPS.
• Ability to identify and resolve documentation issues, ensuring compliance with HUD guidelines and standards.

WORK ENVIRONMENT: We offer a hybrid schedule, with 3 days in-office and 2 days remote after the initial 90-day period.

COMPENSATION DISCLOSURE:

In accordance with Maryland's Equal Pay for Equal Work Act, we are committed to providing transparent wage information for all posted job opportunities. The wage range for this position is $50,000 to $55,000 annually. Compensation is determined based on factors such as Experience, Qualifications, and Internal equity.

BENEFITS AND ADDITIONAL COMPENSATION:

Additionally, this position includes a comprehensive benefits package and other forms of compensation, including:

• Employerprovided health benefits: medical insurance, dental & vision insurance, disability insurance, life insurance, mental health support services, wellness program & free health club membership (for Baltimorebased employees)
• Paid time off: vacation days, sick leave, volunteer days
• Retirement plan: 401(k) with employer match
• Other compensation elements: Discretionary annual bonus and overtime pay for nonexempt positions

EOE STATEMENT: CFG Bank is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to ensuring a diverse and inclusive workplace, and all employment decisions are based on merit, qualifications, and business needs. If you require accommodations during the application process, please contact Human Resources.

About CFG Bank

CFG Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email TalentAquisition@cfg.bank or call toll-free 410-823-0500