Qureos

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Lobby Hostess

JOB_REQUIREMENTS

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We are seeking a professional and friendly Lobby Hostess to join our team in Dubai, United Arab Emirates. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive first impression of our hotel.

  • Greet and welcome guests upon arrival, providing a warm and professional reception
  • Offer personalized assistance and information about hotel facilities, services, and local attractions
  • Coordinate with front office, concierge, and bell staff to ensure smooth guest arrivals and departures
  • Maintain the lobby area and public spaces in a clean, organized, and visually appealing condition
  • Handle guest inquiries, special requests, and reservations efficiently and courteously
  • Monitor guest satisfaction in the lobby area and address any concerns promptly
  • Assist with VIP arrivals, departures, and special occasions
  • Promote hotel services and experiences to enhance guest satisfaction and drive revenue
  • Ensure compliance with health, safety, and hygiene standards in all public areas
  • Collaborate with other departments to provide seamless guest experiences
  • Stay informed about local events and attractions to provide up-to-date information to guests

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