Lobby Hostess

We are seeking a professional and friendly Lobby Hostess to join our team in Dubai, United Arab Emirates. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive first impression of our hotel.

• Greet and welcome guests upon arrival, providing a warm and professional reception
• Offer personalized assistance and information about hotel facilities, services, and local attractions
• Coordinate with front office, concierge, and bell staff to ensure smooth guest arrivals and departures
• Maintain the lobby area and public spaces in a clean, organized, and visually appealing condition
• Handle guest inquiries, special requests, and reservations efficiently and courteously
• Monitor guest satisfaction in the lobby area and address any concerns promptly
• Assist with VIP arrivals, departures, and special occasions
• Promote hotel services and experiences to enhance guest satisfaction and drive revenue
• Ensure compliance with health, safety, and hygiene standards in all public areas
• Collaborate with other departments to provide seamless guest experiences
• Stay informed about local events and attractions to provide up-to-date information to guests