SUMMARY
Responsible for the delivery of merchandise to customers within the expected time parameters.
KNOWLEDGE, SKILLS, AND ABILITIES
High School or equivalent and 1+ year of safe commercial driving experience (class A or B CDL). Strong attention to detail, organizational skills and the ability to problem solve and prioritize work. Excellent communication skills. Must be able to maintain a current DOT Medical Certification and comply with all DOT regulations as required. Ability to bend, stoop, climb, twist, stand, and lift between 60-100 lbs while loading and unloading delivery truck at each stop (15-30 stops per day). Ability to sit and drive for extended periods of time.
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Deliver merchandise according to pre-determined route.
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Unload correct merchandise and check order, noting any corrections.
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Complete all assigned reports and paperwork at the end of day.
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Communicate with Manager any system or documentation problems identified throughout the day.
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Pick-up returned merchandise per return authorization.
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Comply with all DOT safety and documentation regulations.
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Perform safety and housekeeping duties as they pertain to Edward Don & Company and OSHA standards.
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Effectively communicates to customers and all levels of staff.
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Perform other duties as assigned.
QUALIFICATIONS
Education
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Degrees/Certificates Minimum Required:
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High School or GED or equivalent
Experience
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One-year route delivery experience or applicable background driving a straight truck
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Valid Commercial Driver’s License – Class B (Class A preferred)
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Must be able to read and understand English.
Skills
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Operate vehicle in a variety of traffic and weather conditions.
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Meet or exceed minimum productivity levels established by the Company.
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Meet or exceed established cases per error goals
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Demonstrate strong customer relations and problem resolution skills.
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Effectively plan and organize work activities independent of direct supervision.
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Develop a good working knowledge of product and inventory control techniques and procedures.
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Maintain ongoing inter-department communications related to routing, safety, and customer relations.
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Proven ability to communicate articulately and perform simple arithmetic (Experience in handling money preferred)
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Building Customer Loyalty
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Managing Work
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Adaptability
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Building Trust
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Follow-up
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Communication
OTHER INFORMATION
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Frequent lifting of product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.
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Must be able to climb on and off the box of the truck.
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Frequent bending, squatting, pushing, and pulling.
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Must be able to work in confined spaces.