Logistics Associate

We are seeking a full-time Logistics Associate to support our logistics team with the daily task of tracking and tracing loads. The associate will play a crucial role in ensuring on-time pickups and deliveries by regularly contacting carriers, developing strong working relationships, and addressing any issues that arise. This is an entry-level position with the opportunity for growth within the company through hands-on training, and positive work ethic.

Key Responsibilities:

• Make daily calls and send emails to carriers to confirm they are on track for timely pickups and deliveries.
• Communicate any issues or delays to Logistics Coordinators for immediate resolution.
• Develop and maintain strong relationships with carriers through consistent, professional communication.
• Ensure carriers meet tracking and communication requirements.
• Notify supervisors of carriers exhibiting poor communication or habitual delays.
• Shadow Logistics Coordinators to gain experience in dispatching and prepare for career advancement.

Requirements/Qualifications:

• High school diploma or equivalent (bachelor’s degree in logistics or a related field is a plus).
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and maintain organization in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Comfortable with frequent phone and email communication.
• Basic computer skills, including familiarity with Microsoft Office and logistics/tracking software.
• Ability to work independently as well as collaboratively within a team.
• Previous experience in logistics, customer service, or transportation (preferred but not required).
• Strong interpersonal skills and a desire to build relationships with carriers and team members.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Microsoft Word: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• Microsoft Outlook: 2 years (Required)
• Customer Service: 2 years (Preferred)

Ability to Commute:

• Bryan, TX 77802 (Required)

Ability to Relocate:

• Bryan, TX 77802: Relocate before starting work (Required)

Work Location: In person